How To Troubleshoot An Epson Printer

How To Troubleshoot An Epson Printer

You hit the print option with the hope that you would get the print out of the document which you have added to the printing queue but you find that nothing happens. You stop briefly and wonder what has gone wrong. Then you take a look at the control panel of your printer and find out that the light on it constantly turns on and off and the cycle keeps repeating.

This is commonplace with all printers and those who use them. On any day, your printer may break down and stop working all of a sudden. If you have not connected your printer to your computer machine by virtue of USB, then looking at the panel of your printer is your best bet to find out what has gone wrong with the printing machine that you own.

Given below is a list of some common issues that you are likely to encounter with your Epson printer and the steps that you must try out to get rid of those issues.

Common Epson Printer Issues & their Solutions

You can take care of most issues with Epson printers by trying out a few troubleshooting steps. Sometimes a problem may be an indicator of two or more issues. So, it is important that you diagnose the actual cause of a technical problem before taking a step towards resolving it.

  1. Paper out: This is one of the common problems with Epson WF 3640 and other models of Epson printers. Follow the general Epson WF 3640 troubleshooting steps to resolve the issue. Depending on whether you are printing on the sheets of paper or on roll paper, you can perform the steps to take care of the issue. In the case of the former, consider pressing the paper button after loading paper into the sheet feeder. In case you are using paper to get your print, remove the tool paper and then put it back. Next, press the button with a paper icon. Now, try to get a print. This should resolve the issue.
  2. Paper gap: Sometimes when you load a ream of paper in the printing hardware of Epson EF 3620, it may appear to be a little thicker than the usual. In such cases, following the basic troubleshooting steps for Epson WF 3620 troubleshooting becomes absolutely necessary. This is a simple problem and you can take care of it with ease by making appropriate adjustments to the level of the paper and then pressing the paper icon.
  3. Cutter error: This is another common type of error which a user can encounter with all the models of Epson printers. To get rid of this issue, make sure that you remove all roll paper completely. Sometimes a small piece of paper may also cause this issue. After emptying the roller of paper, put back the paper and try to get a print. This should help you resolve the issue.
  4. Ink cartridge error: No matter whether you are using an Epson XP 430 or any other kind of printer, you are bound to come across this cartridge-related problem. More than a problem, it is an indicator that something is wrong with the existing printer. As a part of Epson XP 430 troubleshooting, consider replacing the existing cartridge with a new one. This should help you in resolving the issue successfully.

In addition to the set of the aforementioned issues, there are chances that your Epson printing device may also show up some additional issues that are beyond the scope of the normal problems. If you come across this kind of issue, power off your printer and get in touch with the manufacturer. The technicians who belong to Epson workforce can assist you in getting rid of such issues.

Sometimes an issue with your Epson printer can give you a hard time. No matter how hard you try, you may not be able to fix it on your own. Do not worry. Our technicians are ready to help you with this.

While you may not know the ins and outs of how your printer works, our experienced technicians do. They will run a few checks to get to the bottom of the issue. Once they identify the actual issue, they provide the best possible solution to fix it.

If your Epson printer has broken down and you are not able to fix it even after trying all the troubleshooting steps as mentioned above, consider getting in touch with our technicians. With their years of experience, coupled with their expertise, they will not take more than a few minutes to identify the problem and provide a solution to it. Get in touch with us now!

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6 months ago

I replaced a cartridge as needed. I am still getting cartridge replacement notice. Also “a paper tray is missing. Incorrect. I have turned it on and off multiple times and am still getting these messages. Any ideas on how to fix?

Nungki Mustofa
8 months ago

my Epson WF3640 suddenly stop printing. the error# is 0x9A.
how to fix it ?

Dave Harwood
8 months ago

My 440 Epson Printer ink carrier will not stay out of the protective cover and therefore can’t change cartridges. Help!

Fred Hisle
9 months ago

I have an Epson WF-3640, it has printed just fine since purchase, I replaced the black ink cartage, it was printing as required, but this past few weeks the black ink is fuzzy, a little smeared, incomplete letters and numbers. Is this something with the printer, printer ink cartage ???? Should I replace the ink cartage ?, and what else should I be checking ????

5 months ago
Reply to  Fred Hisle

same issue here. this is the second 3640 we have owned because of this issue. started after we replaced the ink cartridge. returned the first unit because of this and got a second one. now the second one is doing the same thing.

9 months ago

Hi, XP-432. line up page to print, OK. Click on to print, then at this stage, the page now shows the right-hand 1/3 portion of the print moved over to the left to obscure the remaining page, and then prints with this error. Any ideas to correct? Many thanks, Thomas.

Veronese Burgess
10 months ago

When printing It will stop and give me a message stating to turn off printer Error code: 0x97

David Bohnet
10 months ago

My Epson WF-3640 does not print or copy. The error code on the screen is:0x97

Ron Mortvedt
11 months ago

Recently installed windows 10 into my desktop computer. Windows 10 changed the Print drivers to Epson WF-3640 Series as the Driver name. The Driver type is: Type 3-user mode. Driver Version is With this setup the Epson printer will only print Microsoft Product such as Word, Excel, Power Point, and anything assigned to any Office Software. It wont print anything from the Web, such as Emails from Outlook, emails from my Account or anything else associated to the weds the browser. I tried printing The Epson WF 3640 Series instruction manual from your website and yet it still failed. I know its your Print Driver for Windows 10. My newly purchased Lap Top back in march had the same problem Printing from Windows 10. I solved the problem by using the Epson Software and Driver Installation Disk which came with the Printer when I made the Printer purchase. I also used it on my wife’s new Lap top which also had the problem using Windows 10 winprint solution to printing from The Epson WF 3640 Printer. I was able to install the driver Epson ESC/P-R V4 Class Driver, Type 4-User Mode, Version 10.0.17119.1 and the problem was solved and we were printing from our Lap Tops using Network WiFi which was set up on The WF 3640 Series Printer. Because Microsoft has decide to discontinue Windows 7 and will no longer support it, I decided to download the Windows 10 platform and operations. I tried to use the Epson software and driver installation disk to correct the problem I was having with Windows 10 on my desktop computer, however, it didn’t work this time because it took me over to the Epson Download website and forced me to download the driver which was already installed and causing the print problems to begin with. I can’t get the driver needed to solve the problem from Microsoft, so they sent me to you. Now you know my problem. Do you have a solution?

Dick Pritchard
11 months ago

My Epson xp 434 worked for a few pages when new, after that the print was too faded to read. Replaced the cartridge and still won’t print, either too faded or simply won’t print. Time to buy a canon.

Dick Pritchard
11 months ago

My Epson xp 434 worked for a few print jobs, very few, then stopped printing. By stopped printing the ink was too faded to read. After that it didn’t print at all. I changed the cartridge with no change. Still won’t print. I’ll need to put it into the dumpster and get a canon.