Sometimes a corrupt file in your system can bar the operating system from functioning, resulting in the ‘HP laptop black screen’ issue. In this case, your HP laptop screen goes black but still running or functioning to its core.
Usually, the HP black screen issue occurs post-Windows up-gradation. Let us understand what an HP black screen problem could be:
Here are the five prominent solutions that have helped our users resolve the issue. You should not have to go through all of them; just follow as per your convenience until it solves your purpose.
Method 1
It could be the hardware fault that may have caused the HP computer black screen issue. In such cases, try to detach all the hardware connected to your system to see if it resolves your concern. Do the following :
If you are able to resolve your concern through this, turn off your laptop and attach any peripheral device one-by-one. Also note, that this is the only hack through which you can resolve HP black screen issues without being able to sign in for Windows.
If the aforementioned solution does not solve your purpose, you can try the methods which require you to log into your Windows. Also note, if you have a hard time log in to your Windows, restart your system into safe mode before giving a shot to the other solutions.
Method 2
At times, due to the exposure of the virus inside your system, the explorer.exe process goes into a deactivation mode leading to the occurrence of HP laptop black screen issue.
Explorer.exe is the Windows program manager or Windows explorer that manages Windows graphical shell that includes the Start menu, taskbar, desktop, and File Manager. If the explorer.exe goes into a deactivation mode, the graphical interface for Windows will disappear. In other words, your desktop screen or taskbar becomes invisible and your HP laptop screen goes black while still running the hardware machine. In such cases, always follow these steps :
In case, one can’t find the explorer.exe in the list, you can follow these steps to initiate the same process on your own :
Method 3
One of the major causes of the HP laptop black screen issue is the missing or outdated graphics card driver in the system. Always ensure to upgrade your driver if they are not up to date. Search for the latest version of the graphics driver from the HP support to get it installed into your system.
Method 4
One of the best ways to fix the HP black screen issue is to disable fast startup on your laptop. Fast startup is a feature enabled in Windows 10, also known as Fast boot in Windows 8, that does not let your computer perform a regular shutdown. Fast Startup bars any new system updates that often require a shutdown, while you may be able to turn on or off your system. If the system will not receive a new upgrade from time to time, it affects the performance of the system, at times leading to the HP laptop black screen on startup mode. To disable Fast Startup feature on your Windows, do the following :
Method 5
Always opt for this solution when you have recently upgraded your operating system, and you are facing HP computer black screen issues while the cursor on the screen is still in motion. In such cases go through these steps :
HP laptop black screen, also known as HP black screen of death problem could appear on any HP model. Therefore, we compiled a list of modes – as part of reference – where you can see if one of your models falls in this list while facing the HP black screen issue.
HP Pavilion | HP Pavilion x360 | HP Pavilion Desktop | HP Pavilion DV4 | HP Pavilion DV6 | HP Pavilion DV6000 |
HP Pavilion DV9000 | HP Pavilion DV2500 | HP Pavilion G Series | HP Pavilion G4 | HP Pavilion 2311x | HP Envy |
HP Envy x360 | HP Envy 13 | HP Envy 20 | HP Envy x360 Touchsmart | HP Notebook | HP G60 Notebook |
HP G61 Notebook | HP G62 Notebook | HP Elitebook | HP Elitebook 8460p | HP Chromebook | HP Stream |
Moreover, while resolving the HP black screen issue, there are chances that you could lose relevant dates or files stored into your system’s memory. Therefore, it is always recommended to create a backup log into an external storage device or to cloud storage to prevent a complete data loss.
Why is my HP laptop screen is black? Still wondering with this question? We ask you to not worry at all. At error docs, our pool of technical experts will not only help you resolve your concern but also enlighten you with the greatest hack available to eradicate this issue, once and for all. Call us, write to us or chat with our experts anytime, as we thrive to build long-lasting customer support by empowering our users everytime.
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