Epson Scanner Error 100016 on Epson 4750 Printer

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I bought an Epson 4750 printer a few months ago and have had nothing but problems with it. Ever since day one it has been incredibly slow. It’s now gives me a scanner error 100016 and displays a message asking me to contact support. I also have an Epson ET 2550 and was comparing speeds. The 2550 spit out 49 pages in the time the 4750 spit out 7.

Margaret Answered question July 28, 2022

I got the same thing on my 4740. I turned it off, opened the main compartment, took out an ink cartridge just for the heck of it, closed it, and turned it back on. Powered on fine ?‍♂️

Thank you Margaret! It worked for me too! changed a cartridge and it powered up!

How can I fix Epson ET-4750 with system error 202201?

Have the same problem with WF 4740-under 2 years old Scanner ERROR 100016- It seems to happen right after I print- Print cartridges are not moving- Turned ON the OFF- a few times- did not work until I heard the cartridges moving- then I knew the Scanner Error 10016 would not be there- Until the next Time!- Took out a the black ink cartridge and replaced it- worked after 2 tries and shut OFF/ON- There obviuosly is an issue which I don’t know the answer to- Wish someone from Epson tech support would help in this regard

I have the exact same problem as Margaret-Try everything- mine is 2 1/2 years old- removed paper trays-removed black cartridge and reinserted, must turn ON then OFF about 10-20 times- when I hear ink cartridge moving then I know it is OK- ANY other suggestions- Going to call Epson tomorrow- Will probably have no luck unless they can walk me through driver re-install- ANY SUGGESTIONS?

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RAS (anonymous) 1 Comment

I have had this error for a couple of months with no resolve. I have tried all of the suggestions above and still have had no luck.  Now when I restart the printer, it comes on to the Epson logo and does not continue to boot up.  I have tried calling Epson support and e-mailed them as well.  They advised that it is a hardware problem. The cost to repair is greater than the cost of a new printer.  The new printer I buy will not be an Epson!

venmartin Posted new comment June 14, 2020

I have the same exact issue RAS, unfortunate that it wont even boot up and now is stuck on the load up screen. Terrible technical support. I liked this printer, its a shame.

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