My HP ENVY 4520 will not print in color even though I have selected color options. The colored ink is brand-new and the configuration after you replace ink cartridges is fine. I have tried printing my document with Microsoft Word, Google Docs, as a PDF as well as tried printing it from you HP Smart App.
Let’s go through a few steps to resolve this issue. In the printer software application, click Print. Select your printer from the list of available printers. Click the option that opens the Printer Properties dialog box.On the Properties window, click the Paper/Quality or Features tab, Click Advanced, click Print in Grayscale, and then deselect Print in Grayscale or High-Quality Grayscale. Click OK to complete the change. If the issue still persists, then you may need to uninstall and reinstall the printer drivers