Hp officejet 8702 would not print a document from word


Hello im having problems printing with my HP Officejet 8702. Im trying to print a document from word, but it wont print. It prints every so often but not consistent I have tried restarting the printer and computer

venmartin Changed status to publish August 13, 2018
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Gascis (anonymous) 0 Comments

Are you getting an error message while you are trying to print in the Word Document? Are you able to print from other applications? If yes, did you make any changes in the Word document software?
With the printer on, wait until the printer is idle and silent before you continue, unplugged  the power cord from the rear of the printer. Wait at least 60 seconds. plugged the power cord to the rear of the printer. Turn on the printer.

venmartin Changed status to publish July 6, 2018
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