I am having trouble with DVD not being recognized. Please help me.

1.17K views
0
0 Comments

I am having trouble with DVD not being recognized. I think the updates for microsoft 10 may have done something. Please help me.

Answered question
Add a Comment
0
Karen (anonymous) 0 Comments

Hi, here is a few methods that you can try.
Use the Hardware and Devices troubleshooter- in the windows search bar, type Control Panel and open Control Panel > under Hardware and Sound > click on Configure A Device and run the troubleshooter tool
Check BIOS settings and chipset drivers – check and verify if the drive is activated in BIOS
Update or reinstall the driver – in the windows search bar, type Device Manager and open Device Manager. On the list, expand the DVD/CD ROM Drives > right click on CD and DVD devices > click Uninstall. Restart the computer. The drivers will be automatically installed after the computer restarts.
Remove and reinstall IDE/ATAPI drivers – open Device Manager > on the top, select the View Menu > select Show Hidden Files. Expand the IDE/ATAPI, right-click on ATA Channel 0, and then click Uninstall. Right-click ATA Channel 1, and then click Uninstall. right-click Standard Dual Channel PCI IDE Controller, and then click Uninstall. If there are additional entries, right-click them and then choose Uninstal. Restart the computer. The drivers will be automatically installed after the computer restarts.

Changed status to publish
Add a Comment
Write your answer.