What is Delayed Credits in QuickBooks Online: How to Create, Apply, and Delete them?

What is Delayed Credits in QuickBooks Online: How to Create, Apply, and Delete them?

In accounting software like QuickBooks, delayed credits serve a crucial role. Without having an impact on the present balance of a customer, these credits can be applied for use in the future. This type of credit functions as a single line item in a customer’s invoice. Mainly for business purposes, a delayed credit can be applied to an invoice as per a situation’s requirement. Prior to applying them, it will be beneficial to understand what is a delayed credit in QuickBooks. Once this is known, you can acquire the knowledge for creating it in the software. Along with QB, QuickBooks Online also allows you to create, apply and delete the delayed credits.

To lend you a helping hand in understanding what delayed credits mean in QB and the processes involved in making them, you can read this blog. Here, you will find detailed procedures covering every step you need.

In a summarized form, we have outlined the sections of this blog. You can look at these sections below:

What is a Delayed Credit in QuickBooks?

When the credit of a customer has to be tracked for use in the coming time, without affecting the existing balance, delayed credit is applied. As a part of delayed credit in QB, a customer will notify about the returns of certain goods. The returns may be initiated due to reasons such as dissatisfaction with the goods. Before the credit is applied, the goods should be returned and received by the provider.

Functions of Delayed Credit in QuickBooks

Here, we have described 3 key functions of delayed credits in QB:

  • Customers can utilize delayed credits in QB for reducing an invoice’s balance.
  • As a line item, this type of credit can be added to an invoice.
  • When they are applied to the invoices of the customers, delayed credits that have not been used will not affect the sales reports.

How Do I Create QuickBooks Delayed Credit?

For the purpose of making delayed credits in QuickBooks, you can utilize the + New option. Using this option, you can go to Delayed Credit. Soon after, you will come across several fields demanding necessary information. You have to provide this information as well as press Save. After Saving the changes, you can exit the software.

  • Ensure that “QuickBooks” is open on your computer.
  • The “+ New” option has to be pressed.
  • Select the option of “Delayed Credit”.

Quick Note: Some of you may be using “Business View” in QB. Hence, the “Delayed Credit” option may not be seen. You will be suggested to use “Accountant View”. The same option will be visible afterward.

  • Click on the dropdown for “Customer”.
  • Choose the “Name” of your customer.
  • You will find certain fields like “Amount” and “Date”. Provide the correct information for completing these fields.

Quick Note: Making a “Custom Credit Service Item” will be useful for adding it as a single line item to the QB delayed credits.

  • Now, opt for “Save and Close”.

What is the Procedure to Apply Delayed Credits in QuickBooks?

As the situation demands you to apply delayed credits to QB invoices, you can find the + icon in the software. Using the same, you can head to Invoice below Customers. You will have to select the invoice to which these credits should be applied. You can also prepare a new invoice and then apply the credits to it. After this, you will be asked to provide certain information for continuing. When the information has been received by the software, you will be closer to applying the credits to a chosen invoice.

  • In “QuickBooks”, press “Create +”.
  • Choose the “Invoice” option given under “Customers”.
  • Choose that invoice to which the delayed credit should be applied.

Quick Note: Based on your preference, you may prepare a new invoice. After preparing it, you can apply the delayed credit to that invoice.

  • In the fields that you can see, provide the necessary information.
  • Now, go to “Unbilled Charges and Credits”.
  • Click on “+”. 

Quick Note: By pressing “+”, you will be able to see additional information relating to the credits that have not been applied.

  • Pick the credits that have to be applied to a certain invoice.
  • Press “Save and Close”.

What is a Delayed Credit in QuickBooks Online?

In QuickBooks Online, a delayed credit is a non-posting kind of credit. It functions as a credit memo that has been prepared in advance for certain sales returns. In some instances, you may be required to find out and record your customer’s credit that will be used in the future. By applying the delayed credits in QuickBooks Online, the same can be tracked. As it gets applied, the present balance of your customer shall have no impact.

How to Create a Delayed Credit in QuickBooks Online?

For preparing a delayed credit in QBO, you can launch the accounting software. Press the + icon to view the option of Delayed Credit. You will see a pop-up. It will be carrying several fields such as Customer Name, Date, and Amounts. Correctly fill in the required information in these fields. Ensure that the information entered by you gets saved. After this, the delayed credit will have been prepared in QBO. You can apply it when required.

  • Open “QBO” on your system.
  • Click on the “+” icon located on the top-right.
  • Select the “Delayed Credit” option.
  • The “Delayed Credit” screen will appear. 
  • Input the required information in the following fields:

“Customer Name”

“Products/Service Items”




  • Press “Save and Close”.

The QuickBooks Online delayed credit would have been created by now. When the customer has returned the goods to you, this credit can be applied to his or her invoice.

How to Apply a Delayed Credit in QuickBooks Online?

Once you have made the delayed credit in QuickBooks Online, you can begin to apply it. In the accounting software, you can tap the + sign. Now, pick the option of Invoice. Choose Customer from the pop-up that emerges on your screen. Followed by this, you will see certain relevant fields. Add the information that is required in these fields. Then you can select Delayed Credit from its column and apply it to a particular invoice.

  • Begin with running “QuickBooks Online”.
  • Tap the “+” icon.
  • Select “Invoice”.
  • In the pop-up of the “Invoice” screen, press the dropdown. Then choose “Customer”.
  • Write the information required in the fields you can see.
  • Look for a column carrying “Delayed Credits” on the right.
  • Select the “Delayed Credit” that has to be applied.

Quick Note: It will be important to know that a delayed credit can be added to a QB invoice from an earlier accounting period. When it is added, the balance of that period can be affected.

  • Press “Add”.

Quick Note: You may be unable to view credits at times. In that instance, you can press the arrow near “Invoice Balance”. Now, apply the delayed credit to the preferred invoice.

  • Press “Save and Send”.

Quick Note: By pressing “Save and Send”, you can send the invoice to a particular customer.

How to Delete a Delayed Credit in QuickBooks Online?

There can be instances in which you may wish to remove the delayed credit that you have prepared in QBO. You can prefer deleting it by opening the Delayed Credit form. This form should be the one that is no longer needed. After this, you can press More and opt for the Delete option. The delayed credit will get removed.

You can know more about this procedure for deleting delayed credit in QBO by reading further:

  • On your system, open “QBO”.
  • Open the “Delayed Credit” form that you wish to delete.

Quick Note: As an alternative to the first step, you can navigate to “Delayed Credit”. Select the “Clock” sign near “Delayed Credit”.

  • Click on “More”.
  • Select the “Delete” option.

 Frequently Asked Questions (FAQs)

This part will focus on certain common questions that the users of QB often ask about delayed credits. Reading the answers to these will be worthwhile for knowing more about delayed credits.

What is the use of delayed credits in QuickBooks?

Delayed credits are mainly used as single line items in an invoice in QuickBooks. When a customer doesn’t want his or her current balance to get affected, these credits are prepared. They are applied to an invoice in the future, as per the requirement of a situation.

2. How do I add a delayed credit in QuickBooks?

For adding a delayed credit in QuickBooks, you can select the Plus (+) icon. Go to Delayed Credit. Input the correct information in the fields for continuing. Then save this information. You will be able to add the delayed credits now.

3. What is the difference between delayed credits and credit memos in QuickBooks?

A delayed credit can be defined as a transaction that is of the non-posting kind in QuickBooks. It is applied to a certain invoice in the future. Contrary to this, a credit memo should be understood as a posting transaction. It is applied to the invoice of a customer in the form of a reduction or a payment. 

Everything Considered

In QB or QuickBooks Online, delayed credits are responsible for several purposes. They are mainly utilized for reducing the balance of a specific invoice. Through the sections of this blog, we emphasized what is a delayed credit in QuickBooks Online or QB and discussed its purposes in detail. We guided you about the methods involved in creating a delayed credit in the software as well as applying it to an invoice when needed. For the users of QBO, we cited the procedure for deleting this type of credit as and when required. Should you believe that these methods and procedures were worthwhile, you can consider rating this blog.

In addition to knowing about delayed credits, learning about daily sales will be of use. For knowing their purpose and how to record daily sales in QuickBooks, you can click here.

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