How to Delete a Deposit in QuickBooks Online & Desktop?

How to Delete a Deposit in QuickBooks Online & Desktop?

QuickBooks unarguably is a helpful program to manage your transactions. You can even perform certain tasks such as adding deposits for your customer. However, in some instances, users add incorrect details such as the wrong amount in the deposit or add a deposit to the wrong customer. In this scenario, users may undo their actions or delete the deposit from the entire line. If you want to know how to delete a deposit in QuickBooks Online or QuickBooks Desktop, we will guide you.

Apart from deleting deposits, we will teach how you can delete a payment from the deposit, recover the deleted deposits, remove duplicate payments, and undo deleted deposits. Let’s read more.

Content Summary

Things to Consider Before Deleting Deposit in QuickBooks

Deleting a payment in QuickBooks is easy. However, users often encounter warnings given by QuickBooks which are as follows:

  • When you go to the original sales receipt to edit or delete the payment, you get a warning where it states that before deleting or editing the name/amount one should remove the case sale from the deposit.
  • When users try to make deposits in the record deposits and attempt deleting the information then you receive a warning saying users cannot edit the payment details in the deposit transaction. In such cases do these:
    • Delete the payment from your deposit.
    • Return to the original translation to edit it.
    • Then, deposit the payment again.

If you receive any of the warnings while editing or deleting the payment then you need to consider the following instructions:

  • Go to “Toolbar”.
  • Click on the “Edit” button.
  • Hit “Delete Deposit” but not “Delete Line”.

Users have to remember that if the deposit has several lines then you should remove only that line that you want to remove. Thereafter, you can update your deposit by correcting the transaction.

How to Delete a Deposit in QuickBooks Pro 2016 and Enterprise?

QuickBooks deposits can be deleted from the Chart of Accounts option. If you want to know how to delete a deposit in QuickBooks Enterprise and QuickBooks Pro 2016, follow these steps:

  • Login to your “QuickBooks” account.
  • Go to the “Lists” menu.
  • Select the “Chart of Accounts” section.
  • Here, you need to double click on your account.
  • Then, double click on your deposit.
  • If you prefer to remove a particular payment then you should select it from the list.
  • Then, click on the “Edit” button.
  • Hit the “Delete Line” option.
  • Select “Delete Deposit” if you wish to delete the whole deposit.

Remember that you would not see the Delete Deposit option if there is a presence of multiple payments on your deposit transaction. However, if you don’t see the Delete Deposit option in the Edit menu then you can do the following to remove the incorrect deposits:

  • Go to the “Lists” menu.
  • Select the “Chart of Accounts” section.
  • Choose your bank.
  • Find your deposit and then click on it.
  • Use the “Ctrl + D” keys on your keyboard.
  • Follow on-screen instructions.

These are the steps for how to delete a recorded deposit in QuickBooks Online and Desktop. You can delete both a single or complete line depending on the data and also record a Loan Payment in QuickBooks.

How to Delete a Payment From a Deposit in QuickBooks?

There can be instances when a user accidentally creates a payment for the customer. If that is the case then you can undeposit the payment or delete it from the deposit. Let’s know how to delete a payment from a deposit in QuickBooks in the following steps:

  • Open “QuickBooks Homepage”.
  • Go to the “Lists” menu.
  • Select the “Chart of Accounts” section.
  • Now, double click on the “Undeposited Funds” option.
  • Here, select the payment that you wish to remove from the deposit.
  • Now, click on the “Edit” menu.
  • Go to the “Delete Payment” button.
  • Click the “OK” button.

These are the steps for how to delete a payment from deposit in QuickBooks. After you confirm your applied action, you will not find any unwanted payment in your deposit. Thereafter, you can create the payment for the right customer.

How to Recover a Deleted Deposit in QuickBooks?

Have you ever thought about how you would retrieve the deposit that you have deleted before? Well, if you wish to get that deleted deposit back to your account then you can do that in two different ways:

  1. Audit Trail: This feature stores all the entries and alteration of each transaction. By using this feature, you can prevent scams by recording the time, date, and username entirely to make changes in the transaction.
  1. Backup Files: QuickBooks users are always suggested to take a backup of their QuickBooks data. By using the most recent backup, you can also restore your deleted deposit in QuickBooks.

If you have no clue how to recover a deleted deposit in QuickBooks using these two ways, we will enlighten you.

Restore Deleted Deposit from Audit Trail

  • Click on “Reports”.
  • Go to the “Accountants & Taxes” option.
Accountants & Taxes - how to delete a deposit in quickbooks
  • Now, click on the “Audit Trail” option located on the side menu.
  • Using the “From” and “To” boxes, you can select the date or time period when your transactions were deleted.
  • Click the “Refresh” button. This will show you all the transactions within that particular date you have selected.
  • Scroll down the transactions and double click on the one you want to restore.
  • Now, enter the details of the deleted transaction.

Restore Deleted Deposit using Backup Files

  • Go to the “File” menu.
  • Scroll down and click on the “Open or Restore Company” option.
Open or Restore Company - Open or Restore Company - how to delete a deposit entry in quickbooks
  • Click on the “restore A Backup Copy” option.
  • Click the “Next” button.
  • Select the option “Locally” or “Online” depending on how your backup was taken.
  • Then, hit the “Next” button.
  • Choose the most recent backup file.
  • Hit the “OK” button.
  • Select the desktop location where you wish to save the backup file copy.
  • Now, open that file and search for the deleted transaction.

This is how you can recover your deleted transactions either from the Audit Trail with the most recent backup.

How to Delete a Duplicate Payment in QuickBooks?

In some cases, users find duplicate payments in their accounts. This happens when you mistakenly add a payment twice for the same customer.

If you encounter such situations then you should know the ways to delete duplicate payments. Here are the steps for that:

  • Login to your “QuickBooks” account.
  • Go to the “Company File” and open it.
  • Now, click on the “Banking” menu.
  • Click on the “Make a deposit” option.
  • Click the link from where you wish to remove duplicate payments.
  • Then, click on the “Edit” button.
  • Now, go to the “Delete line” option.
  • Hit the “Save” button.
  • Here, select the “Chart of Accounts” option.
  • Double click your “Undeposited funds” icon.
  • Click on the duplicate payment and go to the “Edit” menu.
  • Click the “Delete Payment” button.

This will make your transaction list clear. In other words, these steps will help you delete the duplicate payment for the same customer.

How to Undo Deposits in QuickBooks?

Some users attempt to add a deposit but enter the wrong amount. The undo option can save you by reversing your actions. To do so, do the following:

  • Open “QuickBooks Homepage”.
  • Then, click on the “Record Deposits” icon.
  • Hit the “Make Deposits” button.
  • If you see a window for “Payments to deposit” then click the “Cancel” button.
  • Go to the “Previous” icon.
  • Click the “Edit” menu and hit the “Delete Deposit”.

Doing so, the deposit amount will be reversed. Thereafter, you can enter the correct amount and deposit it to your customer.

To Sum Up

We hope you have found your answers to the “how to delete a deposit entry in QuickBooks Online and QuickBooks Desktop” question. If you still have any confusion, drop a comment. We will get back to you with a solution shortly. 

Check out the following links as well:

5 1 vote
Article Rating
Notify of
Inline Feedbacks
View all comments