In QuickBooks, the company file size becomes too large after a certain period. To compress the file size, users tend to run the QuickBooks Condense Data Utility. However, condensing the data often triggers technical errors. QuickBooks error 80004005 is one of the errors that arise while you reduce the QuickBooks company file size.
To prevent your accounting software from such errors, you should be aware of the resolving methods. Therefore, in this guide, we will show you how to fix QuickBooks error code 80004005.
This comprehensive blog explains the leading factors of condense data errors and the effective troubleshooting methods to resolve QuickBooks error 80004005.
Leading Factors of QuickBooks Error 80004005
QuickBooks Condense Data Utility allows you to reduce the company file. However, you may encounter the QuickBooks error 80004005 due to the various reasons which are as follows:
- If your QuickBooks company file is stored on another computer in the network, you may confront condense data errors.
- Corrupted or damaged files can also be the reason for an unwanted error in QuickBooks.
- Insufficient storage on your system can also create problems when condensing the data.
- If the QuickBooks log file is damaged, you may have trouble condensing the data.
- In case your company files are containing a negative inventory or negative quantity, it may create issues with the software.
- Old versions of the QuickBooks Desktop(Update now) and Condense Data feature often become the reason for QuickBooks error code 80004005.
There can be other bugs that affect the functionality of your accounting software. To repair such errors, you can implement numerous repairing methods which we will discuss later.
Things to Do Before Fixing QuickBooks Error Code 80004005
Before moving forward, there are a few things you need to consider. Condensing the data requires you to make sure the following:
- Check the new updates in your QuickBooks Desktop. If you find any new updates available for your software, download and install them immediately. Later, you can try running Condense Data Utility.
- Disk space should have enough space of at least 10 GB. Thus, it is important to check the disk space before reducing the file size otherwise you may encounter errors.
- In case your QuickBooks company files are saved on another system in the network then you are required to copy the file to the local storage of your PC. Only after that, you can condense your company files.
- It is also important to create a backup of your QuickBook data. In case you mess up with the data, it can be restored using the backup file. Moreover, the process of condensing the data is irreversible. So, if you get into trouble, you can restore the original file via a backup file.
Once you meet the basic requirements and keep the necessary points in your mind, you can continue fixing the condensed data error.
How to Fix QuickBooks Error 80004005?
To repair the condensed data utility or QuickBooks error code 80004005, you are supposed to repair the company files. For this, you can launch the QuickBooks File Doctor Tool that can be accessed from QuickBooks Tool Hub. Running Verify and Rebuild Utility also helps to fix the error.
In addition, you can try changing the name of the QBWIN.LOG file, fix the negative entries in company files, and run Windows in Safe Mode. All these methods will surely help you to fix the QuickBooks error code 80004005.
To avoid any kind of mistakes, you can take help from the following methods with a step-by-step guide.
Fix 1: Repair QuickBooks Company Files
Corrupted or damaged company files often affect certain QuickBooks operations. If you are having problems running the Condense Data Utility then you should make sure that your company files are not damaged.
If you spot any file that is damaged, it can be repaired by using the tool provided by QuickBooks. QuickBooks File Doctor Tool helps you to repair the company files effortlessly. You can download this tool on your computer. Those who have QuickBooks Tool Hub installed on their computer can use the same tool to repair the company files.
Let us show you how to get this job done in the following steps:
- Launch “QuickBooks Tool Hub” on your computer.
- From the left menu, select the “Company File” Issues tab.
- Here, you will find the “Run QuickBooks File Doctor” button that you can press.
- Now, choose the “Browse” option so that you can pick the file to repair.
- From your computer, you can browse the QuickBooks company file that you want to fix.
- Here, you need to ensure that the “Check your file” button is marked.
- Press the “Continue” button.
- At this moment, you may need to log in to the company file. Remember that you must log in to the file as an administrator to avoid restrictions.
- Once done, select the “Continue” button.
As you perform these steps, the tool starts working and repairing your company files. After the files are repaired, you can restart QuickBooks and run Condense Data Utility. If you are still having issues then move to the next fix.
Fix 2: Edit the Name of QBWIN.LOG File
As said earlier, a corrupted log file can create problems when you reduce the company file size. Thus, you need to repair the QBWIN.LOG file. For this, you just need to change the name of the log file.
You can follow these instructions to rename the QBWIN.LOG file:
- On your computer, go to the C Drive and locate the folder named “QuickBooks”.
- Once you find the “QBWIN.LOG” file in that folder, click right on it.
- After that, choose the “Rename” option from the right-click context menu.
- Now, you can type “.OLD” at the end of this file name.
Once you change the name of the QBWIN.LOG file, you can restart QuickBooks and try condensing the company files. If changing the log file name does not help, you can look for other methods.
Fix 3: Repair the Negative Entries of Your Company Files
When there is a presence of a negative entry such as negative quantity or inventory in your company files, you may encounter QuickBooks error 80004005. To fix such negative entries, you need to open the QBWIN.LOG. file and correct the error.
Take help from the following steps:
- Navigate through the “QuickBooks installation folder” on your computer.
- Now, locate the “QBWIN.LOG” file and open it.
- Here, you need to scroll down and spot the “Error” and “Type” of the error in the text.
- The text file will display the entries and transactions that contain the negative value. It may include other types of errors.
- As you spot the error, write down your invoice number. Later, you can search for the same invoice number in the company file.
- At this point, you are supposed to apply the necessary changes to the negative entries in entry and transaction value.
- Thereafter, you can save the file.
When you are done making changes to the negative entries in company files, you can try running the Condense Data Utility to verify if you confront any error.
Fix 4: Run Windows System in Safe Mode
Safe mode in Windows prevents you from errors. If you are bothered by QuickBooks error 80004005, you can try entering into the safe mode. This will allow you to run Condense Data Utility on your Windows computer without facing any error.
To enter in Safe Mode, you can pursue the following instructions:
- Press the “Shift” key on your Windows login screen.
- Now, click on the “Shutdown” menu and select the “Restart” option.
- As you see the “Advanced Boot Options” on the startup screen, choose the “Troubleshoot” option.
- After that, move to the “Advanced Options”. This will show you a list of options.
- From here, you can select the “Startup Settings”.
- Hit the “Restart” option.
- As your computer restarts, you will find the active boot options list. Here, you use the “F4 key” in order to enter into the “Safe Mode”.
After you get into the Safe Mode on Windows, you can continue running QuickBooks Condense Data Utility to reduce the company file size.
Fix 5: Rebuild Your Company Files
Running Verify and Rebuild Utility can also help you to remove QuickBooks error 80004005. This helps you to repair the company files effortlessly. All you have to do is make sure that you are logged in on your computer as an administrator.
Run Verify Utilities
- In “QuickBooks Desktop”, navigate to the “File” option.
- Select the “Utilities” option.
- Click on the “Verify Data” option.
- Click “OK”.
- If you don’t spot any issue with the QB company data then press the “OK” button. But, if you detect any problem, allow it to repair it using the “Rebuild” option.
Run Rebuild Utilities
- Choose the “Utilities” option from the “File” menu.
- Click on the “Rebuild Data” option.
- Select the “OK” button.
- Press the “Save” button to create a backup.
- Once done, click the “View Results” button.
With Verify and Rebuild Utilities, you can repair the company files. Thereafter, you can run the Condense Data utility to reduce the company file size.
Final Words
It is common to encounter error codes in QuickBooks. If you spot an error when running the QuickBooks Condense Data Utility or view QuickBooks error code 80004005 then you should diagnose the main and execute the troubleshooting methods accordingly.
QuickBooks software may throw other types of errors. If you stumble upon QuickBooks update error 403, check out this guide to resolve the issue.