Get Rid of QuickBooks Error OL 232 Now!

QuickBooks Error OL 232

When using the Bank Feeds in QuickBooks, users often stumble upon QuickBooks error OL 232. This may happen due to various reasons such as poor internet connectivity or corrupt company files. There can be other reasons that may bring up OL 232 in QuickBooks such as pending alerts on the bank feeds, issues with bank information or FI servers, incompatible QuickBooks files from the bank, or an outdated version of your Internet Explorer.

If you are wondering what are the leading causes of QuickBooks error OL 232 and how to fix it, we will enlighten you through this guide. Let’s get started!

In this particular guide, we will demonstrate the key reasons for QuickBooks Error Code OL 232, important instructions, and effective fixation methods to repair the error.

Leading Factors of OL 232 in QuickBooks

Banking errors can be temporary if it is occurring due to technical glitches. However, there can be certain reasons that you are viewing QuickBooks error code OL 232.

Check out the most possible reasons that may cause banking errors in QuickBooks:

  • There are some messages from your bank such as pending alerts. Users need to acknowledge pending alerts that the bank sends.
  • Your financial institution may have changed the service to Direct Connect.
  • Bank information is not updated on the Financial Institutions Directory in QuickBooks.
  • You have an inactive bank account in your QuickBooks account that has online banking.
  • Internet connection is not configured.
  • The version of Internet Explorer is outdated.
  • Unsupported version of QuickBooks.
  • Incompatible bank files with your QuickBooks program.
  • Issues with the many bank accounts in your QuickBooks company file. 

Now that you are aware of the possible causes of banking errors, you can fix them by using different troubleshooting methods. 

Key Guidelines to Follow Before Solving QuickBooks Error OL 232

When you go to resolve the OL 232 in QuickBooks, there are a few actions that one should take such as taking the file backup. Thus, before proceeding further, we want you to go through the following guidelines.

  • Create a backup of your QuickBooks company file.
  • Match the pending downloaded transactions.
  • Log in to your bank website through the web browser (outside of QuickBooks) and make sure you don’t have any pending alerts.
  • Also, make sure that the Windows firewall does not block the connection to QuickBooks.
  • Check your QuickBooks version. If it is unsupported then upgrade your version.
  • Update the Internet Explorer to the latest version.
  • Also, check if you receive an error in Bank Feeds Classic Mode. If not then it indicates the file from the bank is working best in Classic Mode. However, if you receive the error then you can repair the error.

After you understand these instructions, you can proceed with the troubleshooting methods to fix the QuickBooks error OL 232 error.

How to Fix QuickBooks Error Code OL 232?

Fix banking errors with basic techniques such as check the bank file compatibility, configuring the internet settings, reactivate the bank account, check pending updates, and download bank transactions in a new test file.

Furthermore, you can try merging your bank account with the old one, refresh your bank connection, set up online banking for other accounts, and use verify and rebuild utilities. By using verify and rebuilt utilities, updating the Financial Institution Directory, repairing QuickBooks, editing preferences in the fifir.txt file, or checking the hidden account.

To make the procedure easy, we are discussing these methods with step-by-step instructions. Let’s try these fixes one by one.

Fix 1: Check If Bank File is Compatible with QuickBooks

Generally, QuickBooks support .qbo file format to view downloaded transaction files. If you use another file extension, you may not be able to open the file. Hence, this is important to verify if your bank file has the correct file extension.

If the file format is incorrect, you can change it. But, first, let’s check the file format by downloading the bank transactions

  • Log in to your bank website.
  • Locate the bank transaction to download in the .qbo file.
  • Now, import the bank transaction to the QuickBooks program. 

If you can easily view the file in QuickBooks, it means that your bank website is causing the obstacle, not the file type. In case you fail to open the file then you can change the file format to .qbo file format to avoid QuickBooks error OL 232.

Fix 2: Enable TLS 1.2 in the Internet Properties

Due to wrong internet settings, OL 232 in QuickBooks is likely to appear. Therefore, in this method, you are required to check what security protocol you are using. For this procedure, you can go to Internet Explorer settings and make sure TLS 1.2 security protocol is enabled.

Here is how:

  • Once a “Run” dialog box by using the “Windows + R” keys on your keyboard.
  • Type “INETCPL.CPL” in the text field. This will open the “Internet Properties” window.
INETCPL.CPL - quickbooks error ol 232

Tip: Alternatively, you can open the Internet Explorer, click on the Tools and go to the Internet Options.

  • Go to the “Advanced” tab.
  • Scroll down to the “Security” section.
  • Place a checkmark for “Use TLS 1.2.
  • Click the “Apply” button.
  • Click the “OK” option.

Once you adjust the internet settings, you can restart your computer. Thereafter, you can check if the QuickBooks error code OL 232 appears.

Fix 3: Create a New Test File to Download Bank Feed Transactions

By creating a new test company file, you can download the bank feed transactions. This way you can verify if you can download the transaction without facing QuickBooks error OL 232.

To do so, you can pursue these steps:

  • Open the “QuickBooks” program.
  • Go to the “File” menu.
  • Then, select the “New Company” option.
“New Company - ol 232 quickbooks
  • Click on the “Start Setup” or “Express Start”.
  • Now, set up the “Bank Feeds” for the account that is affected. For this, do the following:
    • Go to the “Bank Feeds” followed by the “Banking” option.
    • Choose the “Set up Bank Feeds for an account” option.
    • Now, select your bank.

Note: If you are setting up the bank feeds for the first time then you need to visit the Enrollment site link and request the sign-in credential. But, if you are enrolled already then you can enter your banking ID and password order to connect the bank server with the QuickBooks account.

Once done with the setup, you can download the transactions. If you still find the error then contact your bank immediately or else continue following other methods.

Fix 4: Merge Account with the Old One

Create a copy of a new account so that you can merge it with the old account. This can be done by editing the account. All you will have to go to the bank feeds setting, deactivate the account, and create the new one.

To resolve OL 232 in QuickBooks, you can follow these steps:

Create a New Account

  • Go to the “Chart of Accounts” menu.
Chart of Accounts - quickbooks error code ol 232
  • Click right on the account that is affected.
  • Then, click on the “Edit Account” option.
  • Now, copy the account name.
  • Edit the name by adding the asterisk (*) sign at the end of the account name.
  • Go to the “Bank Feeds Settings” option.
  • Select the “Deactivate All Online Services” option.
  • Click the “OK” button.
  • Click the “Save & Close” button.
  • Now, create a new account in the “Chart of Accounts”.
  • Here, you can paste the account name that you copied before while settings up your account name.
  • Close the file and reopen it.

Merge Account with the Old Account

  • Go to the “Chart of Accounts” menu.
  • Then, click right on the account with an asterisk.
  • Select the “Edit Account” name.
  • Now, delete the asterisk.
  • Select the “Save & Close” button.
  • Click the “Yes” button in order to merge the accounts.

This is how you can create and merge bank accounts. Once done with this procedure, you can set up bank feeds and verify if you can download the transactions easily.

In case you fail to edit or merge the account, it indicates that your QuickBooks company file is corrupt. You can repair the file using the QuickBooks Tool Hub.

Fix 5: Refresh Your Bank Connection

To avoid any kind of conflicts with the bank account, you can disable online banking for inactive bank accounts. Thereafter, you can refresh the bank connection.

Here is how:

Find Inactive Bank Accounts

  • Go to “Company”.
  • Click on the “Chart of Accounts” option.
  • Select the “Include Inactive” box. You can identify the account with a lightning bolt sign as it indicates the account is set up for online banking.
  • Now, find the inactive bank account in the list and disable it if you find any.

Deactivate the Online Service

  • Click right on the inactive account.
  • Then, go to the “Edit Account” option.
  • Click on the “Bank Feed Settings” option.
  • Now, select the “Deactivate All Online Services” option.
  • Click the “Ok” button.
  • Select the “Save & Close” button.

When you are done, close and reopen the file. Also, make sure that there is no mark of a lightning bolt. This will ensure the error is resolved.

Important Note: During the setup, make sure you hold down the Ctrl key every time you choose an option except when adding information. This helps refresh your bank information.

In case you don’t receive any QuickBooks error OL 232 then this must be an issue with your bank connection. But, if you confront the same error then you should disable other banking accounts. Read more in the next method.

Fix 6: Disable and Set Up Online Banking

If you are using multiple user accounts for online banking then you can face the problem due to one of these accounts. This happens when an account faces issues while trying to connect with your bank.

To disable the affected account, you can do the following:

  • Navigate through the “Chart of Accounts” option.
  • Click on the “Include Inactive” checkbox.
  • Disable the account based on your operating system:


  • Go to the “Lists” menu.
  • Click on the “Chart of Accounts” option.
  • Click right on the account that you wish to disable.
  • Then, click on the “Edit” button
  • Go to the “Bank Settings” option.
  • Select the “Deactivate All Online Services” option.
  • Click the “OK” button.
  • Click the “Save & Close” button.


  • Click on the “Lists” menu.
  • Go to the “Chart of Accounts” option.
  • Click on the account that you want to deactivate.
  • Then, click the “Pencil” icon to edit the details.
  • Click on the “Download Transactions” option.
  • Select the “Not enabled” option.
  • Hit the “OK” button.

Once you disable your bank feeds, you can set up online banking for each account. This will surely fix QuickBooks error code OL 232.

Fix 7: Use Verify and Rebuild Utilities

QuickBooks Desktop utilities can also be configured to solve the error. Hence, in this fixation method, you are required to run verify utilities and rebuild them. To do so, you can directly go to the QuickBooks Desktop Utilities and run verify utilities. Later, you can run rebuild utilities..

To make the process easy here are the step-by-step instructions to fix error code OL 232 in QuickBooks.

Run Verify Utilities

  • Open your “QuickBooks Desktop”.
  • Go to the “File”.
  • Click on the “Utilities”.
  • Choose the “Verify Data” option.
  • Click the “OK” button.
  • If QuickBooks Desktop does not find any issues with the data then hit the “OK” button.
  • However, if QuickBooks highlights any problem with the data then make sure you can click on the “Rebuild” option.

Run Rebuild Utilities

  • Go to the “File” option.
  • Click on the “Utilities”.
  • Choose the “Rebuild Data” option.
  • Click the “OK” button.
  • Hit the “Save” button to generate a backup.
  • Once the process is finished, click on the “View Results” button.

This is how you can verify and run a rebuild to find the error. If you see any issue with the data then you may take assistance from some experts. But, if you don’t find any issues with the data yet confronting the QuickBooks error code OL 232 then you should contact your bank.

Fix 8: Update Financial Institution Directory

Financial Institution Directory file name needs to be updated if you are bothered by the banking errors. All you have to do is locate the fidir.txt file and change the name from fidir.txt to fidir.old file. This can be done right through the following location.

  • Visit (C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist)
  • Once you locate the “fidir.txt” file, click right on it.
  • Select the “Rename” option.
  • Enter the name as “fidir.old”.
  • Now, click right on the QuickBooks and choose the “Save Link As” option.
  • Save the file on your desktop.
  • Then, copy the “fidir.txt” that you downloaded earlier and paste the name into another folder. For this, click right on the “fidir.txt” and select the “copy” option. Then, press the “Windows + E” keys. This opens the Computer and in the filist folder, you can paste the name.

After following these steps, your account setup will be finished. Thereafter, you can launch the QuickBooks Desktop and check if you have fixed the error.

Fix 9: Repair QuickBooks

QuickBooks often bring issues related to the program and company files. Here, we will show you to repair the QuickBooks program. This process includes the uninstall and reinstall process of your QuickBooks program.

  • Use “Windows + E” keys. Alternatively, you can open the “Computer” tab in case you use Windows 8.
  • Then, click on the “Uninstall the program” option.
  • Click right on the “QuickBooks” program.
  • Click on the “Uninstall” button.
  • From the “installation” window, select the “Next” button.
  • Click on the “Repair” button.
  • Click the “Finish” button.

Once you are done following these steps, you can restart your computer. If the issue is with your QuickBooks program then your program will be repaired by now.

Fix 10: Edit Preferences in FIDIR.TXT File

By setting the preferences of the Fidir.txt file as Read Only, you may fix the QuickBooks error code OL 232. All you have to locate the file, go to Properties and check the Read Only option.

  • Locate the file using this path: C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist
  • Then, go to the “Properties” tab.
  • Here, check the “Read only” option.

As you set the file as read only, you can check if you still encounter any issues related to the Financial Institution Directory file.

Fix 11: Verify If the Hidden Account

A hidden account could be available with the online download that may not be supported by the bank. If this hidden account with the same bank creates problems, you need to check the list where the hidden accounts are saved.

For this, you need to do the following:

  • Click on the “Tools”.
  • Verify the list of accounts.
  • Now, select the “Show hidden accounts”.
  • Click on the “Edit” button.

After following these steps, you can go to the online services in order to ensure that there is no hidden account available with the online service.

Fix 12: Reactivate the Account

The reactivation process requires you to add the bank details manually such as your account type, username, and password in order to connect the bank account.

To reactivate the account that is deactivated, you can follow these steps:

  • Click on the “Tool”.
  • Select the “Add Account” tab.
  • Select the “Account Type” such as checking and saving.
  • Go to the “Advanced setup”.
  • Choose your bank name.
  • Click on the “Next” button.
  • Add the username and password.
  • Hit the “Connect” button.
  • Look for the account at the bank.
  • Then, ensure you reactivate the account from the list.
  • Now, connect the account with the existing bank account.
  • Click on the “Next” button.
  • Hit the “Finish” button.

Once you connect the new account with the existing account, you can reactivate the bank account easily. Then, you can verify if the error persists.

Fix 13: Check If the Updates Are Failed

When updating the QuickBooks programs, it may get interrupted. As a result, the update fails to be completed and remains pending in the list. This may create problems accessing the online services.

To check the update summary, you can follow these steps:

  • Click on the “Tool”.
  • Go to the “Update Summary”.

In case you see the account with a red question mark, it signifies that the updates have been failed. To deal with this, you can finish the account update. Do not forget to restart your computer to reflect the changes.

Summing Up

Banking errors can occur due to various reasons. Your bank can also be responsible for OL 232 in QuickBooks. However, if you diagnose the cause then the error can be resolved easily. In this guide, we have given you effective methods that will help you to eliminate the error.

For more helpful guides, you can check out the following links you may be interested in:

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