have tried downloading full software and twain…neither is giving me option to scan

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this is melissa i have a scanjet 2500 fi that i am trying to get to work on a windows 10 pc and and i have tried downloading the full software and the twain…neither is giving me the option to scan in as a pdf. i thought i was told to use the twain to get that option… i had the twain then i removed it and downloaded the full driver software…which is what is on there now

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