HP 1250 Fax series printer says, retry ( meaning reset page in document holder and press ok).

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I have an HP 1250 Fax series printer that is disabled because the paper is blank when when it is run through the printer. I suspect a sensor is malfunctioned. When I run the tests on the print cartridges – align, clean etc, only the align registers an error. What do you suggest. Would you accept a trade against a new similar machine.it says error, retry ( meaning reset page in document holder and press ok).

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