HP color laserjet pro mfp m477fdn keeps saying “this product is unable to calibrate. Please Help

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My HP color laserjet pro mfp m477fdn keeps saying “this product is unable to calibrate. Close the lid and remove paper from document feeder or flatbed. We have tried absolutely everything and cannot make it go away.I ran all kinds of testing… printed test pages… manually calibrated and it comes back

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I’m having the same issue please help

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