Hp envy 5540 have color printing error,if i want print in color it comes with black and white

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I have an hp envy 5540,if I copy something, it prints in color….if I send from printer, it prints in black and white.i checked to make sure i have it set to print in color.i printed something fine on Saturday.i just wondered if it is possible that something got turned off internally that i am unaware of.

venmartin Changed status to publish September 12, 2018
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