Hp officejet 7610 is not printing the right colors. printing red while it should be printing blue

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The Printer began to print the wrong colors. I did a printer printhead clean test and still had the issue. all the other colors comes out good and there is no issues when I print a document; the page alignment and quality is great but I cant get to print color photo because of this issue. the ink cartridges are new( about 2 months old) and It was working fine until a few days ago.

venmartin Changed status to publish August 13, 2018
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Ana (anonymous) 0 Comments

It seems that you have performed most of the troubleshooting steps. Are you using genuine ink cartridges? If so then i recommend contacting the hp printer tech support and get help.

venmartin Changed status to publish June 13, 2018
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