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I have had a similar HP Officejet Pro x476dw error code about a year back. I do not know what the technician did but from the looks of it, I thought I could resolve it myself. I am using anHP Officejet Pro X476dw MFP  and the error message displayed from my printer is 0x6100002d. I would be very thankful if you can provide me with the steps on how to resolve the error code 0x6100002d.

 

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