lot of problems with my hp officejet 6962 how can i fix these problems which are described below


my doc feeder had a folded mag page in it and i didnt realize it got scrunched and now my scan is stuck ona not done scan message how to reset.hp officejet 6962.there is no paper going thru its just in the doc feed hopper but will not feed.when i push the scan button i get a message saying its not done scanninf a current doc and to wait for that to finish.

venmartin Changed status to publish August 20, 2018
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