my hp 8610 is not able to send fax. the error message memory is full and it will not send


Hello, I am having an issue with my hp 8610. The fax will not send. We ran a fax test and it passed, we cleared the fax log, and we have also unplugged the fax and plugged it back in. Every time we go to send a fax it says the memory is full and will not send. We were able to send a 4 page fax just fine. We went to send a 29 page fax and it said memory was too full. So, we cleared the memory and it still did it. This has been going on for about an hour or so

venmartin Changed status to publish August 13, 2018
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