My Hp Printer officejet 8630 will not print from my laptop

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My Hp Printer officejet 8630 will not print from my laptop but I can print using my iPhone and iPads. What could be the reason?

venmartin Changed status to publish August 13, 2018
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Nicolás (anonymous) 0 Comments

Uninstall the printer drivers and install the latest version of printer software from HP support. Also check for printer updates, from the printer control panel display, touch hp eprint, tap OK tap Settings and then tap Printer Update, tap on Check for Product Update and follow on-screen instructions.

venmartin Changed status to publish June 12, 2018
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