my printer is off line & I don’t know why . uninstalled it & cant reinstall it. help!!

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my printer is off line & I don’t know why . uninstalled it & cant reinstall it. help!!

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Carls (anonymous) 0 Comments

I recommend you delete the driver at the root level and retry, follow the steps below:
Open Programs and Features, Select your HP Printer from the list  and Select Uninstall
Open Devices and printers, search for your HP printer from the list, right-click on it and choose `Delete’ or `Remove Device’
Now, Press and hold together the “Windows key + R” key.
Type printui.exe /s  in the command box and hit Enter (there is a space in between “printui.exe” and “/s”)
Click on the “Drivers” tab, Look for HP Printer driver. If you see it Click on it and click Remove at the bottom, Select Ok, Select Apply and Ok on the Print Server Properties windows
Visit support.hp.com and enter your printer model number in the search box and download the HP Printer full feature software and drivers and install the software

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