Printer OfficeJet Pro 8715 (8710) wont scan using HP Smart

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printer OfficeJet Pro 8715 (8710) was scanning – asked if I wanted to download the complete HP printer software suite downloaded and installed – now wont scan using HP Smart – after selecting Scan keeps showing Connection error (drops connection) – yet shows connection is fine in Home screen when selecting printers and/or printing HP Software HAS been installed on a Windows 10 from the HP website (current download)

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