unable to communicate with selected device, it may be turned off or otherwise disconnected”

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hi, I have problem to connect the printer I followed the instruction on wireless quick start guide when i open HP Utility and click on devices menu. “unable to communicate with selected device, it may be turned off or otherwise disconnected” . i don’t know what to do next. hp deskjet 3630

venmartin Changed status to publish August 13, 2018
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