unable to print using HP app from my iPhone


I have an iphone and I just downloaded the HP app however when I try and connect to the printer it shows up by just keeps spinning? Is it looking for a wifi password. Why won’t it connect to the printer Officejet Pro 8610

venmartin Changed status to publish August 13, 2018
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Greenshors (anonymous) 0 Comments

If you are unable to finish the setup using the HP app, you can try this basic troubleshooting steps, usually this fixes those connecting problem issue
Restart the printer and your iphone
Restart the router (wireless network)
Make sure the printer and printer are close together, if not move it closer. Keep a good minimum distance of 6 feet away from the router and the printer
Check that the printer is not in energy saving mode or sleep mode
Turn off other printers if there is any

venmartin Changed status to publish June 22, 2018
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