Paper has stuck out on my hp6500a printer


I pulled a piece of paper that got stuck out of my hp6500a and now it won’t print I get an error code o.c19a0020. Can you help me?

venmartin Changed status to publish August 13, 2018
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the error message is usually relate with ink cartridges so make sure you always use genuine hp printer ink cartridges for your printer. If you are using a genuine ink cartridges and you  are still getting the error message. try these steps

-Reset your printer – to reset the printer, unplug the power cord from the rear of the printer while the printer is on and in idle state.
-Check ink level of your cartridges
-do a printer head  cleaning from the printer control panel
-Replace the printhead

venmartin Changed status to publish May 8, 2018
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