Printer is printing solid black on the page rather than the document content


Printer had been printing ok but suddenly started printing the whole page solid black. I have a HP OfficeJet 4650.

venmartin Changed status to publish August 13, 2018
Add a Comment
hermann (anonymous) 0 Comments

Is the cartridge a new OEM or remanufactured unit?
Reinstall the imaging unit; remove the toner cartridge unit and then the imaging unit. Reinstall the imaging unit and then the toner cartridge >> resend the printing job.
If the issue still persists, you will need to install a new toner cartridge into the printer to resolve this issue.
Let me know if this helped, thanks

venmartin Changed status to publish May 9, 2018
Add a Comment

In such an instance, the printer may either print black pages or not print at all. The issue is of the ink cartridge. It may not be having the genuine ones. You should connect with the manufacturer to get the cartridges inspected for originality.

To understand more about this issue, you may also go through this post:

Add a Comment
Write your answer.