Unable to print using app for HP Envy 7100, app screen stuck on Use HP Cartridges

1.01K views
0
0 Comments

I just downloaded app for new HP Envy 7100 All-in-One series printer (7155) and I am unable to print even though I ‘see’ the printer in devices . . and, on the screen on printer it’s ‘stuck’ on ‘Use HP cartridges . . ‘ or something like that. They are installed, so what’s the problem?I’ve been working on it over an hour now, and I””m computer literate.

venmartin Changed status to publish September 4, 2018
Add a Comment
Write your answer.
Need Help? Call Now: +1-877-318-1336