QuickBooks can assist organizations in storing critical financial information through company files. Accountants and professionals can highlight their concerns relating to the company file not found in QuickBooks. Then, storing this information can be a challenge for them. For fixing the issue, getting to its roots can be essential. This error is primarily caused by file relocation, poor network connectivity, or opening files at improper directories. Working on these issues can be the ideal way to fix the problem. Afterward, the QuickBooks company file should no longer be missing. Hence, working again on the files and storing information in them can be thought of.
Reasons for the QuickBooks Company File not Found
Changing the location of your file can be a very common reason for not being able to locate it. After this action, a user may not remember the correct location. Hence, she/he may find it to be missing. In addition to this, other reasons for the QuickBooks error code company file not found can be:
- During file relocation, it may have been accidentally deleted.
- An incorrect option may be used to open it. Hence, the file may go missing.
- In the multi-user QB mode, network connection issues can result in the error code.
How to Fix the QuickBooks Error Company File not Found?
You can start by checking the network connectivity especially when you are using the multi-user mode of the accounting software. To find the company file when it is missing, you may use the file extension. Sometimes, restoring it from the backup can be thought of in an attempt to troubleshoot the QuickBooks error code company file not found.
Fix 1: Search the File via Extension Code
A significant fix to resolve the QuickBooks error is to search the desired file using the extension code. For this, you simply need to open the Windows Search dialogue box and input the code using the asterisk sign. You will most probably get the QuickBooks file. Now, you may open its properties and check the location. This will be helpful to prevent the QuickBooks error of company file not found.
- Use the “Windows” key to activate the “Search” function.
- Input “*.file extension”.
- Tap on the “Enter” tab to browse the file list.
- Select the file as per your requirement.
- Use the “Open File Location” option.
- Next, open the file in the proper location.
Tip: While using this QuickBooks company file not found fix, please use the correct extension. File extensions can depend on various categories. Use “*.qbw” for working files, “*.qba” for accountant copy files, “*.qby” for accountant change files, “*.qbb” for back-up files, and “*.qbx” for accountant transfer files.
Fix 2: Check Network Connectivity
The issue of the company file not found in QuickBooks can happen due to bad network connectivity. To check and resolve it, you may mark the name of the server system. For this, simply open the Run box by using Windows and R keys. Type CMD to launch the Command Prompt window. You will need to input ipconfig/all to note down the server names. Then check the response and its speed.
- Press the “Windows” as well as the “R” key simultaneously.
- Write “CMD” in “Run”.
- Next, type in “ipconfig/all” while tapping on the “Enter” tab.
- Please note down the “Server Names”.
- Write “Ping” with the correct server name.
- Now, you will get displayed the packets if your network connectivity is good.
Note:When you are not getting an instant response for each command, it means that you will need to communicate with the IT professionals.
Fix 3: Open the File with Correct Options
A company file may be deemed as missing or not found when it is not correctly opened. You may need to locate a specific file of the QB company with the appropriate options. You may accomplish this in a variety of methods, such as by opening a backup file, a company file, or an accountant copy transfer file.
Option 3.1: Run the Company File (.qbw)
You can regain access to a company file by restoring it from the menu called File and then running it. Begin the procedure by going to this menu and selecting the Open or Restore Company option. After that, choose the company file. To find it, use the .qbw extension and after you find it, simply tap on the Open button.
- Be at “File” of the accounting software.
- Tap the “Open or Restore Company” option.
- Use the “Open a Company File” option.
- Hit on the “Next” tab.
- Choose the file using the “.qbw” extension.
- Restore this file and then open it. With this, the QuickBooks company file not found error should be fixed.
Option 3.2: Open the Backup File (.qbb)
Launching a backup file can be an alternative to an error that makes any file hard to locate. For its launch, select the Open or Restore Company option in the software. Tap on the Restore a Backup File option to proceed to the next step. You must now choose the company file while pressing the Next button. The .qbb extension should allow you to explore the QuickBooks backup file.
- Press the “Open or Restore Company” option from the QB “File” menu.
- Visit the “Restore a Backup File” option.
- Select the local backup from here.
- Next, choose the preferred file using the “.qbb” extension.
- Recover the file and remember the location of this one.
When you believe that the situation may arise again and the company file may not be found in QuickBooks, continue creating backups.
Option 3.3: Use the Accountants Copy Transfer File (.qbx)
For reviewing any information of the client, an accountant may prepare a copy transfer file. It can be used as a troubleshooting measure to locate a QuickBooks company file that can’t be found. You can begin using it by visiting the Open or Restore Company option. You will need to convert the Accountants Copy. Be at the What the Accountant’s Copy can and can’t Do window and choose the appropriate file using the .qbx extension.
- In QB, expand the “File” tab.
- Opt for “Open or Restore a Company” option.
- Tap on the “Convert an Accountant’s Copy Transfer File” option.
- Press “Next”.
- In the “What the Accountant’s Copy can and can’t Do” window, tap on “Next”.
- Pick the “.qbx” extension file.
- Hit on the “Open” option.
- As the final fix for the error company file not found in QuickBooks, save it on your local storage, and then use it.
Wind Up
Since the company file in QB can be crucial in terms of data, knowing its current location can be vital. Whether you want to locate it or wish to restore the file and then check the location, these fixes should be of help. Once the location is known, it can be suggested to keep a note of it.