How to Fix QuickBooks Error Code 12029? A Complete Guide.

Fix QuickBooks Error Code 12029

Have you received QuickBooks error code 12029 lately? Then you must deal with it smartly as it can affect your Payroll services negatively. This is why we have got you an important guide right here that discusses QuickBooks error 12029 in detail, its internal/external causes, and troubleshooting methods.

Content Summary

What is QuickBooks Error 12029?

QuickBooks error 12029 is basically an internet time-out error. It generally occurs when your QuickBooks Desktop fails to connect with the server due to a poor internet connection. QuickBooks Payroll update error 12029 also occurs while updating QuickBooks Desktop or QuickBooks Payroll. In a nutshell, there can be various reasons behind this error. 

QuickBooks Payroll Update Error 12029: Key Reasons 

QuickBooks error code 12029 is caused by two different types of factors: internal and external. Let’s find out about them in detail one by one: 

External Causes of QuickBooks Error Code 12029

  • Downloading or updating QuickBooks Payroll.
  • Obstruction in internet security or Firewall services due to which QuickBooks fails to connect with the server.
  • Internet Explorer is not set as a default web browser.
  • Internet plans have expired.
  • SSL settings are misconfigured.

Internal Causes of QuickBooks Error Code 12029

  • QuickBooks fails to connect with the internet.
  • The connection to the QuickBooks company file has been lost.
  • It is likely to view this error if your server is blocked.
  • QuickBooks update timeout can also be the internal cause.

QuickBooks payroll update error 12029 is a sign you should configure your internet settings immediately.

QuickBooks Error 12029: Things to Do Before Repairing 

Create a backup of your QuickBooks company files to avoid losing data while troubleshooting the error.

Read the following instructions to take the backup:

  • Launch “QuickBooks Desktop”.
  • Click on the “File” located on the menu.
  • Go to the “Back Up Company” option.
  • Hit the “Create Local Backup” option.
  • Follow the on-screen instructions.

Once the backup is created, you can now troubleshoot QuickBooks error 12029 confidently.

How to Get Rid of QuickBooks Error Code 12029?

One of the main reasons why QuickBooks Payroll update error 12029 occurs is the wrong configuration of internet settings. So let’s fix this error using the same approach…by verifying the internet settings, making Internet Explorer your default web browser, configuring Firewall and Antivirus, checking the internet connection, and resetting the browser if required.

By doing so your QuickBooks can access the server and you can update QuickBooks or Payroll without errors.

Besides, you can install a QuickBooks security certificate, enable Windows Safe Mode, configure QuickBooks Payroll, start PC in Selective Startup mode, configure SSL settings, or download QuickBooks updates.

If no method works effectively then you can at least restore your Windows system, which will fix a number of errors in your system. 

Now, let’s find out how to implement all these methods one by one.

Method 1: Verify Internet Settings

QuickBooks uses Internet Explorer to access the internet. So obviously if you have not configured your web browser in a long time, chances of encountering QuickBooks payroll update error 12029 are high.

Therefore, in this method, you need to check and configure your internet settings. To understand better, you can follow these steps:

  • Close “QuickBooks Desktop” if it is opened.
  • Press “Windows + R” keys on your keyboard. This will bring the “Run” dialog box.
  • Enter “INETCPL.CPL” in the text field.
  • Hit the “Enter” key.
Inetcpl - quickbooks error code 12029
  • Click on the “Internet” icon located under the “Security” tab. Here, you have to make sure that the security level is “medium-high” in this zone.
  • Now, click on the “Connections” tab.
  • Here, choose the “Never dial a connection” only if the dial-up is not used. Otherwise, click on the “Correct internet service provider” option.
  • Click the “OK” button.
  • Now, switch to the “LAN settings”. Here, you need to make sure that the “Automatically detect settings” option is marked.
  • Also, make sure that the “Use proxy server of LAN” is not checked. If it is then you enter the appropriate port and address.
  • Hit the “OK” button.
  • Go to the “Advanced” tab.
  • Move to the “Restore advanced settings”.
  • Select the “TLS 1.2”.
  • Hit the “OK” button.

After implementing all these settings, you can restart your device. Thereafter, you can update the QuickBooks Desktop and verify if it shows up any QuickBooks error code 12029.

Method 2: Make Internet Explorer as Default Browser

If Internet Explorer is not set as your default browser, then you can encounter QuickBooks error 12029.

So let’s find out how you can set Internet Explorer as your default browser: 

  • Press “Windows + R” keys on your keyboard. This will open the “Run” dialog box.
  • Type “INETCPL.CPL” in the text field.
  • Hit the “Enter” key.
  • Click on the “Programs” tab.
  • Select the “Make Internet Explorer the default browser” option.
  • In the “Web browser” section, you will find the default apps. Here, you can set “Internet Explorer” as the default app if it is not set.

Once Internet Explorer is set as your default browser, try downloading QuickBooks updates. The error should not bother you now. If it still does then you should configure your firewall settings. We have explained it in the next method.

Method 3: Configure Antivirus and Firewall

Sometimes security applications block QuickBooks software due to which it fails to connect with the server resulting in QuickBooks error code 12029. You must configure antivirus and firewall settings using QuickBooks Tool Hub to deal with this problem. 

QuickBooks Tool Hub is a multi-purpose tool using which you can run QuickBooks File Doctor. To download this tool, you can do the following:

  • Download “QuickBooks Tool Hub File” from the “Intuit” website.
  • Save “QuickBooks tool hub .exe file” on a location where you can find it easily.
  • Now, open the “QuickBooksToolHub.exe” file.
  • Follow the instructions given on your screen to agree to the conditions.

Once you are done following these steps, the tool will be downloaded and installed on your system. Now, you can launch it by hitting the tool icon twice. When you run this tool, it will automatically configure the firewall ports. Later, you can check if you still find the error.

Method 4: Check Internet Connectivity

Since QuickBooks error 12029 is an internet timeout error, adjusting your internet settings can help deal with this error. All you need to do is verify the internet connection, correct date/time, and reset the internet settings if required. Here is how to do that:

Method 4.1: Verify Internet Connection
  • Launch “Internet Explorer” on your computer.
  • Try accessing any website to check the internet connection.
Method 4.2: Adjust Date and Time
  • Go to the “Settings”.
  • Then, click on the “Time & Language” option.
  • Select the “Date & Time” page.
  • Adjust the correct time by hitting the “Set time automatically” option.
Date and time - quickbooks error 12029
  • Also, make sure that the right time zone is marked in the “Time zone” section. If it’s not then you should correct it by using the drop-down menu.
  • You can also turn on the “Adjust for daylight saving time automatically” option in case it applies to the time zone.
Method 4.3: Reset Internet Settings
  • Click on “Internet Settings” by going to the three vertical dots on the top right.
  • Go to “Tools”.
  • Choose “Internet Options”.
  • Go to the “Advanced” tab.
  • Click the “Reset” button.
Reset - quickbooks payroll update error 12029
  • Here, the default settings will be implemented by your internet browser.    
  • Hit the “OK” button.

This is how you can configure your internet settings. All you have to do is check the internet connection and set the correct time for your Windows PC. If you still find the error then reset the browser settings as this will restore your internet settings. After applying all these settings, you can update QuickBooks Desktop or Payroll.

Method 5: Install or Update Security Certificate of QuickBooks

If you are continually facing QuickBooks payroll update error 12029 then you should install the QuickBooks Desktop security certificate. If you are already using it, make sure it is updated. To install or update the security certificate, you can do the following:

  • Click right on the “QuickBooks Desktop” software icon.
  • Go to the “Properties” option.
  • Click on Open file location” located under the “Shortcut” tab.
  • Press the “OK” button.
  • Click right on the “QuickBooks.exe” file.
  • Go to the “Properties” option.
  • Now, choose “QuickBooks” from the list.
  • Switch to “Details” located under the “Digital Signatures” tab.
  • Here, select the “View certificate” option.
  • Then, switch to the “General” tab.
  • Click the “Install certificate” option.
  • Now, under the “Certificate Import” window, make sure that you set your current user as the “Store location”.
  • Hit the “Next” button.
  • Click the “Next” button.
  • Hit the “Finish” button.

This will import the security certificate for your QuickBooks Desktop. Thereafter, you can try updating the QuickBooks software or Payroll. This should fix the error now.

Method 6: Start Windows in Safe Mode with Networking

By starting Windows in Safe Mode with Networking, you can fix a variety of errors affecting the performance of your Windows PC negatively. This can be done via Advanced Boot Options. The procedure can be slightly different for Windows 10, Windows 8, or Windows 7. Let’s find out how you can enable Safe Mode in Windows 7 and Windows 10.

Safe Mode with Networking on Windows 10/8

To turn on the Safe Mode on Windows 10/8, you have to prepare Windows installation media. For example, USB bootable device or DVD installation. Thereafter, you can boot up your Windows PC. For better clarification, you can pursue these steps to get into Safe Mode with Networking on Windows 10.

  • Once you boot up, click on “Repair my computer”.
  • Select “Troubleshoot”.
  • Go to “Advanced options”
  • Select “Startup Settings”.
Startup Settings - quickbooks error code 12029
  • Click on “Restart”.
  • Press “F5” to “Enable Safe Mode with Networking”.
Safe Mode with Networking on Windows 7

If you have Windows 7 PC and want to start with Safe Mode then you can follow these steps mentioned below:

  • Press “F8” once your computer restarts.
  • Use the “Up” and “Down” keys in the “Advanced Boot Options”.
  • Then, select the “Safe Mode” or “Safe Mode with Networking”.
  • Press the “Enter” key.

Once you get into Safe Mode, you can access your device and boot up easily. This will help you to remove the QuickBooks error 12029.

Method 7: Configure QuickBooks Payroll

By reconfiguring the QuickBooks Payroll updates, you can repair issues related to QuickBooks payroll update error 12029. To do so, one can follow these instructions stated below:

  • First of all, disconnect your wireless router or internet connection and wait for 10 seconds.
  • Power on your wireless or internet connection and check your internet latency.
  • Then, launch “QuickBooks Desktop”.
  • Open your “QuickBooks company file”.
  • Press “Ctrl + K” keys on your keyboard.
  • When a new window opens, click the “Edit” button.
  • Now, make sure that you unmark the “Open Payroll Setup” option.

After you have implemented all the aforementioned steps, wait for a while as the process takes some time to complete after which QuickBooks Payroll will be updated automatically.

Method 8: Run Computer in Selective Startup Mode

If you think QuickBooks is not working due to other software programs, then you can simply switch to the Windows Selective Startup Mode using the following steps mentioned:

  • Open the “Run” command by using “Windows” + “R” keys.
  • Then, type “MSConfig” in the text field.
  • Click the “Enter” button.
MSConfig - quickbooks error 12029
  • In the “System Configuration” window, select “Load system services”.
  • Then, click on “Selected startup” in the “General” tab.
  • Now, switch to the “Services” tab and choose “Hide all Microsoft Services”.
  • Hit the “Disable all” option.
  • Then, unmark the “Hide all Microsoft services” box.
  • Now, click on the “Windows Installer” option in case it is not selected.
  • Click the “OK” button.
  • Restart your device.

Once you are done implementing these steps, your system will get into Selective Startup Mode. Then, you can try updating your QuickBooks Desktop.

Method 9: Adjust SSL Settings for QuickBooks Payroll Update Services

Another method to fix QuickBooks error 12029 is to troubleshoot QuickBooks Payroll update services. Here, you can verify your internet speed and adjust SSL settings correctly. To configure SSL settings, you can follow the steps mentioned below:

  • Launch “QuickBooks Desktop” and go to the “Help” tab.
  • Click on “Internet connection settings”.
  • Make sure that QuickBooks has access to your PC’s internet connection.
  • Once you find the internet speed normal, click the “Next” button.
  • Now, switch to “Advanced connection settings”.
  • When the “Internet Properties” window opens, go to the “Advanced” tab.
  • Here, you need to check that the “SSL 3.0” and “SSL 2.0” options are checked.
  • Now, click the “Apply” button.
  • Hit the “OK” button.

When done applying these settings, you can close all the windows. Thereafter, you can reboot your QuickBooks and update the QuickBooks Payroll Services.

Method 10: Restore Windows Computer

Your Windows computer can affect other programs of your system. If you restore your system to the earlier state when it was working fine then you can get rid of certain error codes including QuickBooks error code 12029.

To restore your computer, you need to log in as an administrator. Then, collect the restore points. To do so, you can follow the steps mentioned below:

  • First of all, you need to restart your PC.
  • Then log in to your Windows computer with the correct admin password.
  • Now, click on the “Start” menu located on the bottom left.
  • Type “System Restore” in the search bar and open it.
  • When you see the “System Restore” window, go to the date and time in which you want your system to be. Make sure you select the date on which your system had no errors.
  • Hit the “Next” button.
  • Then, pick the latest restore points.
  • Confirm your action and click the “Next” button.

After implementing these steps, you can wait for the process to finish. Once the restoration process is completed, you can reboot your computer. This will surely fix the QuickBooks error 12029.

Method 11: Download QuickBooks Update

Update QuickBooks to the latest version. This will help you fix this issue. To reset and install the QuickBooks update, you can follow these steps:

  • Close your QuickBooks program in case it is opened.
  • Press and hold down the “Ctrl” key on your keyboard till the time you see QuickBooks opened on the computer.
  • Now, go to the “Help” button.
  • Click on “Update QuickBooks Desktop”.
  • Now, click the “Update Now” button.
  • Click on the “Get Updates” option.
  • Hit the “OK” button if prompted.
  • Close “QuickBooks Desktop” and reopen it.
  • Click “Yes” if prompted to install new updates.

Once you are done updating your QuickBooks software, you can easily perform your activities with company files.

To Wind Up

Well. That’s it! Hope the aforementioned guide helped you deal with QuickBooks error code 12029 effectively. If you have any query, leave it in the comment section to receive an instant response from our team. And, in the meanwhile, you can check out the following guide that might just come in handy: 

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