The Bitdefender error code 1004 has been registered by many users of BitDefender now. To resolve this issue we have listed some solutions below. Since these solutions are in simple language any layman can execute them easily. The multiple solutions for this single error make this article user-friendly.
Steps To Fix Bitdefender Error Code 1004 Completely
Solution No. 1
Update the Bitdefender:
- Step 1: Turn ON your system, to begin the solution
- Step 2: Now you make a selection on the Start option that is on the extreme bottom left of the screen.
- Step 3: You have to search for Bitdefender in the search box in front of you
- Step 4: Once you spot the Bitdefender you need to make a selection on it to open it
- Step 4: Make a selection on the Bitdefender Central option
- Step 5: Now, remember to log in using the appropriate credentials of the account you have made.
- Step 6: Once you log in you will be able to witness the option of “My Devices” located at the bottom left corner of the screen. Make a selection on it
- Step 7: After you made a selection on My Devices a new window will pop on the screen for you
- Step 8: Spot the option of “Install Protection” and hit it
- Step 9: After that, you will have to make a selection on the icon that says “Protect this device”
- Step 10: Look for the downloaded executable files after some time and open them on the system
- Step 11: Keep in mind that once you execute the steps the Bitdefender will be downloaded hassle-free. Apart from this, the older version will be uninstalled automatically as well
- Step 12: Once you have done this, now it is time for you to restart the system by making a selection on the restart button or option located on the extreme bottom left corner of the screen
- Step 13: Now make a selection on the Install option
- Step 14: Once the installation process is finished you will have to make a selection on the Start option using the Bitdefender icon
- Step 15: Make sure to check whether the issue has been resolved or not.
Solution No. 2:
Reinstall Bitdefender VPN to resolve the Bitdefender error code 1004:
- Step 1: Turn ON your system, to begin the solution
- Step 2: Now you make a selection on the Start option that is on the extreme bottom left of the screen.
- Step 3: Now make a selection on “All Programs”
- Step 4: Once you are able to view the list choose “Bitdefender Antivirus” from it
- Step 5: Now uninstall the “Bitdefender Antivirus” from your system by making a selection on the option of “Uninstall”
- Step 6: Wait for a while and try to reinstall the “Bitdefender Antivirus” on your system
- Step 7: Most probably the error should be resolved by now
If the error is still not fixed go to the solution mentioned below:
Solution No. 3:
Fix 3: Change The DNS to resolve the Bitdefender error code 1004:
- Step 1: Turn ON your system, to begin the solution
- Step 2: Now you make a selection on the Start option that is on the extreme bottom left of the screen
- Step 3: Type Control Panel in the search box that appeared when you clicked on Start.
- Step 4: Open the Control Panel and make a selection on the option of “Network and Internet” icon
- Step 5: Now make a selection on the option of “Network sharing centre”
- Step 6: Go for the option of “Change Adapter Settings” and hit the Network option
- Step 7: Here you will be able to witness the list of Protocols. Just make a selection on the protocol number four.
- Step 8: Select to use the following DNS server addresses
- Step 9: Now enter the Dns number mentioned below:
Preferred DNS server- 8.8.8.8
Alternate DNS server- 8.8.4.4
Once you have executed the steps mentioned above make a selection on OK and keep in mind to refresh the system
Now ensure to check if the issue is solved or not
Solution No. 4
Run SFC Scan:
- Step 1: Turn ON your system, to begin the solution
- Step 2: Now hold Windows key and S key together in order to launch the Search box
- Step 3: Type “cmd” in the search box now and make a right-click on it
- Step 4: Make a selection on the Run as Administrator that is present in the list
- Step 5: Once you witness the Command Prompt on the screen you will have to type SFC/scannow in order to run this particular command. Now make sure hit enter
- Step 6: Now that the command has been executed you must reboot the system.
- Step 7: Simply open the Bitdefender application after you have rebooted the system and ensure if the issue has been resolved or not
Solution No. 5
Repair the Bitdefender files:
Follow the steps mentioned below to resolve the error code 1004 BitDefender:
- Step 1: Turn ON your system, to begin the solution
- Step 2: Press the R key and Windows key together in order to launch the Run command
- Step 3: Once you see the Run box just type “Regedit” and click the “Ok” option or hit “Enter”
- Step 4: On viewing the Registry Editor Windows you will be able to spot the error 1004 related key
- Step 5: Make a selection on it to create a backup file of the same
- Step 6: go for the File menu and under it make a selection on Export option
- Step 7: Now that you have a made a backup file you have to select a folder in the location of your choice in order to save the Bitdefender Antivirus
- Step 8: Enter the name of your choice and save the file
- Step 9: Make sure that you have made a selection on the “Selected branch” option from the Export range box
- Step 10: Once you make a selection on the Save button you will be able to witness that the file is saved in .reg file extension
Solution No. 6
Check the Connection
The chances of witnessing the error code 1004 BitDefender are high in case you are not connected to wifi or ethernet cable. Hence, you need to be sure that you have an internet connection or the system is connected to wifi properly. If not, then take the necessary steps to ensure it does.
Solution No. 7
Update Your Device
At times the issue may occur because the Bitdefender you are using is an updated version whereas the windows you are using is an outdated version. So get rid of this issue make sure you update the windows. Follow the steps mentioned below to do so:
- Step 1: Turn ON your system, to begin the solution
- Step 2: Now you make a selection on the Start option that is on the extreme bottom left of the screen
- Step 3: Once you spot the “Control Panel” on the right-hand side you have to click on it
- Step 4: Now hit on the option of Windows and after this, a new window will be opened on the main screen of the system
- Step 5: Choose the option of Windows Update now
- Step 6: After you have made a selection on the same, the system will begin looking for the updates available
- Step 7: The update will begin once you hit the option of “Continue” for the available update
- Step 8: You will have to wait until the update is finished
- Step 9: Once it is done, simply restart your system and ensure if the error code 1004 BitDefender has been resolved or not
The aforementioned solutions are not exhaustive but are known to be very effective and efficient. Just in case you were not able to find the solution to the issue of “Bitdefender error code 1004” then you must get in touch with a professional. The experts at ErrorsDoc are well-versed with such issues and can provide quick solutions via chat. The entire process is both time and money-saving.