QuickBooks is designed and coded for the Windows DPI (Dot per Inch). It is a setting of -100% (smaller in size). Some of the computers that have high resolution have different settings of DPI. It can lie between 125 to 150 %. Due to this change in screen resolution or DPI, users can face QuickBooks display issues on the Windows system such as huge fonts, unfit screens, and missing buttons/options
If you want to know more about QuickBooks display issues on Windows 10, we are here to explain with the best possible details. In this particular article, we will also talk about what this error means, its symptoms, and effective ways to get rid of display issues in QuickBooks.
QuickBooks users receive display issues when they switch to the monitor with high resolution (1920 x 1200 resolution or higher). The wrong DPI settings, font settings, display settings, view preferences cause QuickBooks Desktop display issues.
Along with that, you can face other sorts of display issues. For example, you might notice a black screen instead of a white screen. This issue may arise due to the overuse of products. Besides that, you won’t be able to see all the options located on the edges of the window.
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For a better QuickBooks display, Windows font and resolution settings are important. If these settings are not configured properly on time, you may encounter QuickBooks 2016 display issues on Windows 10.
Apart from QuickBooks Desktop display issues, you may observe other symptoms on your system. A few of them are as follows:
These are the symptoms that you will surely find on your screen. It happens due to incorrect resolution or font settings. Therefore, it is necessary to fix the font, screen resolution, and DPI (Dot per Inch).
Importance of DPI
QuickBooks is designed and coded for the Windows DPI (Dot per Inch). It is a setting of -100% (smaller in size). Some of the computers that have high resolution have different settings of DPI. It can lie between 125 to 150 %. Due to this change in screen resolution or DPI, users can face display issues in QuickBooks on the Windows system.
If you are unable to see the options on your screen properly (because of the high screen resolution and higher DPI), it is a direct indication of QuickBooks Online display issues.
To fix this display issue one can adjust the display settings of your computer. You can also modify the View Preference in your QuickBooks software. If nothing works then you can adjust the Windows DPI settings and modify the screen resolution settings of your system (based on your Windows version).
This will resolve the error and your display will be fine. If required then you can try other ways such as run reboot.bat, update the video card drivers, and check the compatibility view so that you don’t face any issues related to the display. Let’s check out all these methods in more detail.
The first thing we will do is to end the task in the Task Manager and restart the QuickBooks program. To do so, you can walk through the following steps:
In case you don’t find such a task then it indicates that the program is already closed. Once done, you can reboot your system and check for the error if it persists. If yes, then you should configure the display settings.
Since the error is associated with the display so, in this method, we will adjust the setting of your system’s display. Let’s know how to do that.
This is how you can adjust the settings in different ways. All you have to do is disable the high DPI settings for your display so that you can view options within a screen perfect DPI.
By adjusting the view preferences, you can fix the desktop view in the way you want it to be. This can be done right within QuickBooks software. For better clarity, go through the following steps:
Once you are done following these steps, your QuickBooks software will be displayed in the desktop view which means you can view the fonts and DPI in an appropriate size. This way you can get rid of QuickBooks 2018 display issues.
The default DPI setting rests below 100% which is smaller and appropriate for display size. Some of the computers that have high resolution have different settings of DPI. It can lie between 125 to 150%.
If you think that your system has more DPI set than it should be then you can adjust it or turn it to the default settings. Now, this can be done in different ways based on your Windows version including Windows 10 and 8/8.1.
Let’s know how you can fix QuickBooks desktop display issues by adjusting the DPI settings on your Windows computer.
After applying these settings on your Windows computer, you can save the settings. Thereafter, you can reboot your computer to reflect the changes. This will surely remove the QuickBooks display issues on your screen.
After adjusting the DPI settings, you can also set the screen resolution of your Windows computer. The procedure of doing so can vary in Windows 10 and Windows 8, 8.1 and thus, we are showing the steps for both.
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This is how you can change the screen resolution of your Windows computer. Thereafter, the QuickBooks 2017 display issues will be resolved.
In this fixation method, you are required to check the compatibility view for your QuickBooks program. To do so, you can pursue the instruction stated below:
Once done performing these actions, you can launch the QuickBooks program and login into your QuickBooks added account. This time it will now display any errors related to QuickBooks 2018 display issues on Windows 10 and Windows 8/8.1.
By running the reboot.bat file, you can repair the display issues. This will register the QuickBooks program files again so the chances are you don’t see any error on your screen. Below are the following steps to re-register your QuickBooks program files.
Please remember that you don’t close the window manually. After running the .bat file with administrative privileges, the errors will be fixed.
Outdated video card drivers can also be the reason that you are facing QuickBooks display issues on Windows 10. Therefore, in this method, you will read about updating video card drivers. This can be done via the Control Panel. Here is how to do that.
If you want to update the driver manually then you can type the name of the video card in the search bar and update the driver. This can be done via Device Manager and the driver will be available in the Display Adapters section.
Thereafter, you can launch the web browser on the system where you want to install the drivers. Then, browse the manufacturer’s website, search for the compatible video card driver, and download the file.
You can then launch the file to complete the installation process using the screens on your screen. Do not forget to restart the system after installing the drivers.
If you are constantly facing display issues while using QuickBooks then you can change the theme of your Windows computer. By switching to the basic theme, your setting can be rest and you can view the screen normally. This can be done from the Control Panel where you can go to the Personalization and select Windows 7 basic.
After following these steps, you can restart your computer. Thereafter, launch your QuickBooks program and check if you have repaired the display issues.
Display issues can be quite annoying as you won’t be able to see all the options located on the edges of the window. However, these issues can be resolved if you adjust the display settings accordingly. In this guide, we have provided you a number of solutions through which you can fix the error at the earliest.
For instance, you can try relaunching the QB program, change the QB view preference (Desktop view), adjust the DPI settings, set the screen resolution, check the compatibility view, run reboot.bat, and update the video card drivers if required. You can implement these methods one by one. Hopefully, you find this guide effective to resolve QuickBooks display issues.
If your QuickBooks program ran into other sorts of errors then we have some guides to help you out. Check out the following links to find the solutions for stubborn errors in QuickBooks.