Resolving Error Loading Transactions in QuickBooks and QuickBooks Online

Resolving Error Loading Transactions in QuickBooks and QuickBooks Online

Multiple users rely on QuickBooks for creating expenses. To make the expenses, a record of the transactions is essential. A failure in preparing expenses can be seen when the transactions in the software do not load. At times, the misconfigured settings of your browser or its cache may affect the accounting software. Thus, you may face error loading transactions in QuickBooks Online. In other versions of the software as well, the same error can be experienced. Based on our understanding of this QB error, removing your web browser’s cache is the most reliable fix for it. We have also been able to come up with more measures for troubleshooting this error. By implementing them, your QuickBooks transactions will quickly load. Thus, creating expenses will be easily possible.

This post will provide information about the topics shown below:

What does Error Loading Transactions Mean in QuickBooks Online

Sometimes when QB is being used, the users may be trying to load their transactions. The accounting software may take much time to load. Thus, you may fail to view the transactions. This may further cause problems in creating your expenses. In several instances, the message “QuickBooks Online Error Loading Transaction Please Try Again Later” may also appear. Usually, the cache of your browser can trigger such a problem in the accounting software.

Why is QuickBooks Not Loading Recent Transactions?

The error loading transactions in QuickBooks Online or other versions of the software can take place due to these reasons:

  • Browser cache may be affecting QuickBooks while loading the transactions.
  • The internet settings may be misconfigured.
  • You may not be using Internet Explorer as the default browser.
  • Incorrect LAN settings could also result in this error.

How to Troubleshoot Error Loading Transactions in QuickBooks Online?

Some of you may be using QBO on your internet browser. Accessing the software in incognito mode on your browser will be useful. Any error in loading transactions in QuickBooks Online can also be cleared by resetting your browser. Since certain issues in your browser may be preventing the software from loading your transactions, resetting it should clear them.

Fix 1: Access QuickBooks Online in Incognito Mode

You may be using a particular browser for running QuickBooks Online. The browser being problematic, you may witness issues in loading the transactions in the software. Certain users were able to prevent the problem and easily view their transactions in QBO by running the browser in incognito mode. This is a private mode and may be able to smoothly clear the browser issues that you are facing. 

Access QuickBooks in Incognito Mode

Keeping in mind that there are different web browsers available, we have mentioned the combinations of keys that can be used for running them in incognito mode. 

  • On Google Chrome: “Ctrl” + “Shift” + “N” Keys
  • On Internet Explorer: “Ctrl” + “Shift” + “P” Keys
  • On Mozilla Firefox: “Ctrl” + “Shift” + “P” Keys
  • On Safari Browser: “Command” + “Shift” + “N” Keys

Using the keys mentioned here, you can launch your internet browser in the private mode. Then you can launch QBO. Try loading the transactions now. You should not face any error in loading transactions in QuickBooks Online.

Fix 2: Reset Your Internet Browser

Should you find that QuickBooks takes a day to load the bank transactions on your browser, resetting it will be recommended. For resetting your browser, you can run Internet Explorer. Alternatively, you can open the browser that you use. Launch the Settings and opt for Tools. Locate Advanced in Internet Options. Now, press the Reset option.

  • Open “Internet Explorer” on your computer.
  • Go to the “Internet Settings” by clicking on the three vertical dots.
  • Click on “Tools”.
  • Select “Internet Options”.
  • Switch to the “Advanced” tab.
  • Press the “Reset” button.
  • Here, the default settings will be implemented by your internet browser. Then select “Ok”.

After implementing all of these steps, you can reboot your device. Thereafter, you can try accessing QuickBooks Online and load your transactions. We hope that you do not come across any issues in loading them. On the off chance that you find any error in loading transactions in QuickBooks Online, ensure that the browser has been correctly reset. You may also check whether any step was missed by you.

How Do I Fix QuickBooks Error in Loading Transactions?

It is a helpful practice to keep clearing your browser’s cache from time to time. Doing so can prevent multiple errors in QB and assist in quickly loading your transactions. You can check that on your system, Internet Explorer is the default browser. In addition, the QuickBooks error in loading transactions can be wiped out by checking the browser’s settings. In case of misconfiguration, repairs can be made to correct the settings. After this, the accounting software will be able to load the transactions.

We will advise you to read further for understanding the correct ways to apply these fixes. The fixes in the following parts will be suitable for browsers such as Google Chrome, Safari 8, Mozilla Firefox, Opera, Microsoft Edge, etc.

Fix 1: Clear Your Browser’s Cache

We often suggest to our readers that when their browser is the cause for several QuickBooks errors, clearing the cache should be preferred. Not clearing the same may be resulting in the QuickBooks error in loading transactions. Should you like to delete the cache on Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, or Safari 8, you will have to follow different sets of directions. For knowing the exact directions to remove the cache, you can read the following parts:

Option 1: Clearing Cache on Google Chrome

For deleting the cache on Google Chrome, you can navigate to its Settings. A selection for Clear Browser Data has to be made. In the Advanced tab, you can pick the options that have to be cleared such as Browsing History, Download History, etc. Setting the Time Range will be the next requirement for going ahead.

We believe that when the cache has been removed from Chrome, you may not experience a situation in which QuickBooks is not loading the recent transactions or the other ones.

  • Launch “Google Chrome” on your device.
  • Go to “Settings” by clicking on the three vertical dots available on the top-right.
  • Scroll down and click on the “Clear Browser Data” option.
  • Click on the “Advanced” tab. 
  • Select the following:

“Browsing History”

“Cookies and Other Site Data”

“Download History”

“Cached Images and Files”

  • Click on the dropdown menu for “Time Range”. 
  • Choose the time period for which the cache has to be cleared. 

Note: You can select “All time” to clear the cache from the beginning.

  • Pick the “Clear Data” option.
Clear data - quickbooks error loading transaction
  • Relaunch the web browser and access “QuickBooks”.

Option 2: Deleting Cache on Mozilla Firefox

Those of you who are using Mozilla Firefox for accessing QuickBooks may come across certain issues. Especially when you are trying to load the transactions in the software, you may encounter failure. You can try deleting the cache on Mozilla Firefox. Since the cache of the web browser may be generating failures, clearing it will help you in viewing the QB transactions. 

Head to the History of Mozilla Firefox. Pick the Clear Recent History option. Decide a time range based on which the cache has to be cleared. Finally, you have to select Clear Now. The cache, as well as the problems relating to QuickBooks, should get removed.

  • Start “Mozilla Firefox”.
  • Go to the “History” menu.
  • Click on “Clear Recent History”.
Clear Recent History - quickbooks error loading transaction

Note: You may be unable to view the menu bar. As an alternative, you can press “Alt”. The menu bar will become visible.

  • Choose the desired range using the “Time Range to Clear” dropdown. You can select “Everything” to clear the cache.
  • Now, click on the arrow located next to “Details”. Select the elements that need to be cleared. You can select all the items as well.
  • Hit the “Clear Now” button.
  • Relaunch “Mozilla Firefox”. 
  • Run “QuickBooks”.
  • See whether or not the QB error in loading your transactions has been fixed.

Option 3: Removing Cache on Microsoft Edge

On a browser like Microsoft Edge, the cache can be deleted by entering the History. You can enter it by pressing the Hub icon. You can first select Clear All History and then choose Browsing History. Now, continue removing the cookies and cache. Later, you should relaunch this internet browser and open QuickBooks. Make an attempt to load the transactions in the software. Any error in loading them may not be found now.

  • Start with opening “Microsoft Edge”.
  • Click on the “Hub” icon (with the three horizontal lines) on the top-right.
  • Then select “History” represented by the clock icon.
  • Choose “Clear All History”.
  • Tap on “Browsing History”.
  • Click on “Cookies and Saved Website Data”. 
  • Opt for “Cached Data and Files”.
  • Press the ”Clear” button.
  • Once you receive the “All Clear” pop-up, you can exit the browser. 
  • Launch “Microsoft Edge” Again.
  • Go to “QuickBooks” to ensure that the error has been removed.

Option 4: Clear Cache in Opera

In some occurrences, the transactions in QB could not be loaded due to the cache on Opera. You may have been using this web browser for long. This may have gathered cache. In consequence, QuickBooks banking won’t load transactions on Opera. For clearing its cache, you can open Opera’s Settings from its Menu. In Privacy & Security, you will see Clear Browsing Data. Use this option for removing the cache and then check your transactions in QB.

  • Launch “Opera” browser.
  • Go to the “Menu”.
  • Open “Settings”.
  • Then click on the “Privacy & Security” option.
  • “Clear Browsing Data” has to be selected.
  • Now, using the “Obliterate the Following Items from” drop-down menu, opt for “The Beginning of Time”.
  • Choose the following:

“Browsing History”

“Cookies and Other Site Data”

“Download History”

“Cached Images and Files”

  • Click on the “Clear Browsing Data” option.
  • Relaunch the browser and access “QuickBooks”.

You should be able to load the transactions in the accounting software without coming across any problems.

Option 5: Erase Cache on Safari 8 or Later

Certain users had been seeing the message “QuickBooks Error Loading Transaction, Please Try Again Later”. The message was particularly seen while using Safari 8 or a later version of it. Erasing the cache of the browser helped in removing the error message.

In the Safari Menu, the option of Clear History is given. You can press it and then input the time period for which the cache has to be erased. As you press the Clear History button, the cache should get removed. Eventually, when you open the accounting software on Safari 8, the error should have been fixed.

  • Click on “Safari Menu”.
  • Go to the “Clear History” or “Clear History and Website Data”.
  • Choose the desired time period for which you want to clear the cache.
  • Hit the “Clear History” button.
  • Now, click on “Safari”. 
  • Choose “Quit Safari”.

After clearing the cache on Safari 8, the browser has to be opened again. You will be suggested to run QuickBooks on the browser. Load your transactions. You may not find any errors this time in viewing or loading the transactions.

Fix 2: Set Internet Explorer as Default Web Browser

Oftentimes, the users share that QuickBooks says it’s loading a transaction but it’s frozen. The problem may be occurring at the time of using QB on Internet Explorer. Even though this browser is supportive of QuickBooks, it may not have been set to default. This may be the root cause of the problem.

To set Internet Explorer as your browser by default, use Run and write INETCPL.CPL in it. Then go to Programs and look for the Make Internet Explorer the Default Browser option. Then you can choose this browser as the default app.

  • Open the “Run” dialog box by simultaneously using the “Windows” and “R” keys.
  • Type “INETCPL.CPL” in “Run”.
  • Hit the “Enter” key.
  • Click on the “Programs” tab.
  • Select the “Make Internet Explorer the Default Browser” option.
  • Find default apps in the section of “Web Browser”.
  • Make “Internet Explorer” the default app.

Once you set Internet Explorer as the default browser, you can continue accessing QuickBooks. Check if you are able to easily load the transactions.

Fix 3: Check Internet Explorer Settings

Checking the settings of Internet Explorer will be recommended when you believe that misconfiguration of the same could be resulting in the QB’s transaction loading error. Its misconfiguration may be resulting in certain conflicts. To check the browser’s settings and properly configure it, you can launch Run. Input INETCPL.CPL in it. You will find a Security tab. Below this tab, press the Internet icon. Gradually, move to LAN Settings in the Connections tab. Now, you can start checking the settings of Internet Explorer and correctly configure them.

  • Press together the “Windows” and “R” keys for opening “Run”.
  • In “Run”, enter “INETCPL.CPL”.
  • Press “Enter”.
  • Click on the “Internet” icon below the “Security” tab. 
  • Check that the security level remains “medium-high”. 
  • Now, switch to the “Connections” tab.
  • Select “LAN Settings”. 
  • Select “Automatically Detect Settings”.
  • Ensure “Use Proxy Server of LAN” is not checked. 

Note: If “Use Proxy Server of LAN” is checked, then provide the appropriate port and address.

  • Press “Ok”.
  • Click on the “Advanced” tab.
  • Scroll down to the “Security” section. 
  • Ensure that “Use TLS 1.2” is checked.
  • Select “Ok”.
  • Restart your device. 

At the completion of this fix, you will notice that the QuickBooks won’t load bank transactions error has been resolved.

Frequently Asked Questions (FAQs)

To understand the error that prevents the loading of QB transactions, we have prepared answers to common queries. You can read these answers here and improve your understanding.

1. Why is the QuickBooks Online app showing error loading transactions?

The QBO application may be unable to load the transactions due to its incorrect settings. You can check the settings of the app. Also, you can try restarting it and then check the transactions.

2. Why QuickBooks Online didn’t load all transactions into my account?

In QBO, all your transactions may not be getting loaded due to the fault in your internet browser. You can either use the browser in incognito mode or you can reset it. Later, you can access the transactions. They should load without reflecting the error.

3. Why QuickBooks takes a day to load bank transactions?

When you are using QuickBooks on your browser and the bank transactions are loading too slowly or after a day, your browser may be problematic. Deleting its cache will help you. Also, you can ensure that Internet Explorer is your default browser and then access the bank transactions.


Accounting software like QB is often preferred for preparing expenses. However, this task can fail when you require your old or recent transactions but they fail from being accessed. Loading errors may create a situation in which you may be unable to view the transactions. Using your internet browser such as Mozilla Firefox in the private mode can fix the QuickBooks error in loading transactions. Additionally, you can practice clearing your browser’s cache on a regular basis. We believe that helpful fixes such as these ones keep the problem at bay. For gaining more guidance with respect to the information covered here, you can connect with us via the comment section.

We are available to assist you in fixing other QB errors as well. The error 61 in this software can commonly occur. You can know how to fix the QuickBooks error 61 with this post.

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