In the world of printing, HP has become the giant because of its extremely efficient printers. Beyond any doubts, the outstanding features of HP printers make work easier and smooth. Sometimes though printer problems can be usual, even when it’s HP. Users commonly report two kinds of failures: HP printer failure and HP ink system failure.
These failures with HP printers can surface due to several reasons. Are they bothering you too? Today we will discuss the causes of HP printer failure as well as HP ink system failure and what you can do to fix these.
Let’s start the tour with understanding what HP printer failure is.
What does HP printer failure mean?
Sometimes, your HP printer may start but it may not print. You may try to print but a message may keep popping up that the system has failed. This is probably an HP printer failure. A few potential culprits, such as paper jams or blocked carriage area inside your HP printer, could be preventing the system from working.
Let’s read a bit more about these causes.
Causes of HP Printer Failure
Obstructions Inside Carriage Area
Any kind of obstructions inside the carriage area of your electronic machine can cause HP printer system failure. This HP printer failure can occur unexpectedly even during the process of printing. The printer carriage may try to move but will fail if something is causing an obstacle. Clearing these obstacles can resume the work again.
Paper Jams and Overstuffed Paper Tray
Paper jam is an inevitable cause of HP printer system failure that may happen when you are printing a huge load. Also, using the wrong type of paper or using paper that is little askew can trigger paper jams. Another problem that users little realize is that an overstuffed paper tray can go beyond the recommended paper capacity of your HP printer. So, you should always check the user manual to see what paper capacity is suitable for your HP printer.
Phew! Now that you have learnt a lot about the possible causes, let’s look at the solutions to get your HP printer working again.
Methods to Fix HP Printer Failure
These methods will work best for resolving the HP printer failure issues in the following models:
| HP OfficeJet 6600 Printer | HP OfficeJet 6700 Premium Printer | HP OfficeJet 6962 Printer | HP OfficeJet 6978 Printer | HP OfficeJet 7510 Printer |
| HP OfficeJet Pro 8600 Printer | HP OfficeJet Pro 8610 Printer | HP OfficeJet Pro 8615 Printer | HP OfficeJet 8620 Printer |
Method 1
For Clearing away Obstructions Inside Carriage Area
1. First, check for any obstructions inside the carriage area of your HP printer. Turn the printer off and unplug it.
2. Then open the carriage door and peep inside the carriage path. Clear the debris gently with your hands.
3. Now, move the carriage from side to side. If it is moving freely, the debris has been successfully cleared.
4. Next, close the carriage door and plug in the printer. It will start functioning normally.
Method 2
Clearing Paper Jams inside HP Printer
1. Turn off your HP printer and disconnect the power cord.
2. Next, open the access door and move the carriage and toner cartridge gently. Also, check the paper path cover and the input tray.
3. Look for jammed paper and remove it carefully.
4. Replace all the parts that you removed.
5. Then connect the power cord again and turn on the printer.
6. The paper jam will have been cleared.
Now, let’s get ahead with understanding the ink failure system on your HP printer.
What Does HP Ink Printer Failure Mean?
Your HP printer is an electronic machine that is likely to fail sometimes. If you’re often seeing the HP printer ink failure system error, let us tell you that this message appearing on your screen may halt the process of printing. This failure may turn up due to several reasons, such as the ink cartridge not being compatible, damaged printhead or even the printer not being able to read newly installed cartridge, etc.
Now, let’s take a closer look at these causes.
Causes of HP Ink System Failure
An Empty Ink Cartridge
Low levels of ink or an empty ink cartridge is one of the most probable reasons for the HP ink system failure. Since your printing work relies a lot on the availability of ink, the ink levels in the cartridge need to be maintained. Also, if you are using your HP printer frequently at work, we will recommend you to check the levels of ink regularly.
Dried Ink and Blockage
At times, blockages due to dried ink in the cartridge may trigger HP printer failure ink system. It could also be that one or more colors might not be visible in the print. This happens when clogging occurs at the point where ink tubes connect with the cartridge. By following several self-cleaning methods, you can clear the clogging and get your HP printer working again.
Use of Incompatible Ink Cartridge
When you use an ink cartridge for your HP printer, look up the user guide to ensure that it’s compatible. Ink cartridges are made according to the model of the printer. So, before you get it installed, always check whether it has been built for your HP printer. Using an incompatible ink cartridge will only prevent the process of printing.
Printer Unable to Read Newly Installed Ink Cartridge
The new ink cartridge not being properly installed can turn up another failure with your HP printer. In such an instance, your printer will not be able to recognize the cartridge. So, any printing commands given by you will only yield HP printer failure ink system. Installing the new ink cartridge again in the right manner will be the best fix you can perform for this.
Let’s find out ways in which we can resolve these errors with your HP printer.
Methods to Fix HP Ink System Failure
These methods will be most suitable for resolving HP ink system failure in the following models:
| HP Officejet 6600 Printer | HP Officejet 6700 Premium Printer | HP Photosmart 7510 Printer | HP Photosmart 7520 Printer | HP Photosmart 7525 Printer | HP Officejet Pro 8610 Printer |
| HP Officejet Pro 8600 Plus Printer | HP Printer 0xc19a0013 | HP Printer 0xc19a0020 | HP Printer 0xc19a0022 | HP Printer 0xc19a0023 |
Method 1
Clean Clogged Ink in Cartridge
1. Turn on the printer and open the top cover.
2. Press the ink Cartridge in the downward direction and slide it out gently to remove.
3. Now take a clean cloth and remove the dried ink on the nozzle carefully. You can also pour a few drops of warm water on the cloth.
4. Wipe the slot in the cartridge without adding much pressure.
5. Be careful to not use water around the wirings. If no dirt or dried ink is visible around the wirings, then avoid touching them.
6. Keep the ink cartridge aside for a few minutes until it is completely dry after cleaning.
7. Once the ink cartridge of your HP printer has become dry of water, install it back carefully.
8. The final step is to close the top cover of the printer.
Method 2
Reinstall to Recognize New Ink Cartridge
1. Turn on your HP printer and open its top cover.
2. Make sure that the cartridge is on the right side of the printer and not in use.
3. Press the ink cartridge downwards and slide it out to remove.
4. The tri-colour ink cartridge will be in the left slot while the black one will be in the right slot. Remove the cartridges carefully from the two slots.
5. Make sure that the protective tape has been removed from the ink cartridge.
6. Now, hold the ink cartridge again with the copper strips facing downwards.
7. Slide in the ink cartridge gently, ensuring that it fits into place finely.
8. The tri-colour ink cartridge will be placed in the left slot while the black one will be placed in the right slot.
9. The final step is to close the top cover of your HP printer.
Method 3
Reset Counter to Recognize Newly Installed Ink
1. Turn off your printer and unplug it.
2. Now, press “#” button and the “9” button for at least 30 seconds.
3. Next, plug in the HP printer again and turn it on. Remember to keep holding the above-mentioned buttons at the same time.
4. The error will have been resolved by now.
Method 4
Reset to Resolve HP Ink System Failure
In a majority of situations, resetting your HP printer will also do the trick. To reset your HP printer, just follow these easy steps:
1. Plugin your HP printer and turn it on. Your printer will take some time to process before you can perform a task.
2. Now, keeping your printer plugged in, gently remove the power cord at the back of your printer.
3. Then remove the electrical cord and wait for at least a minute.
4. Next, put the cord again into the outlet and also plug in the power cord at the back of your printer.
5. Your printer will get turned on automatically. In case it doesn’t, you can start it yourself.
6. Your printer will take some time to go through the warm-up period.
7. When the warm-up phase is complete, you can begin using your HP printer.
Final Thoughts
In this guide, we discussed the possible causes of HP printer failure and HP ink system failure and the different methods you can follow to troubleshoot these errors. Now, the next time you encounter any of these issues, you don’t have to worry even a bit. Simply run through this guide and you will be able to fix the issues all by yourself like an expert.
Before you go, we would be pleased to tell you that we have amazing guides to help you fix other issues too with your HP printer. Has HP printer alignment failed? Or you don’t know how to fax wirelessly from HP printer? Ours is a great page for all the assistance you need!