A message stating “HP 79 Service Error Turn off then Turn on” is sometimes reported by users. Due to reasons like a minor bug in your printer or the printer software being out of date, this service error may be seen by the users of HP printers. On models like HP LaserJet Pro 200, 400, 500, etc., such an error is likely to appear the most. To resolve this service error on HP, we will walk you through different methods based on the fixes. Also, if you are seeing the 79 service error on HP LaserJet Pro 400 Printer, then you can explore the fixes for this too.
In this post on HP LaserJet 79 service error, we will be covering 2 topics. You can have a glance at these topics right here.
The HP 79 service error may be seen on your printer on certain occasions. This is a service error which can indicate that a print job has become corrupt. Seeing this error can also mean that the firmware of your HP printer has become out of date. Thus, the spooler of your HP printer may be unable to establish communication with your device.
In this section, we have outlined the information relating to the causes of the service error 79 on HP printers with models 200, 400, CP5225, etc. Fixing the issue will be easier when the exact cause is known to you.
After knowing the causes, let us now see the fixes for this problem.
If you are using an HP printer, then service errors like the 79 error code may be occasionally seen on it. To repair the HP printer error 79, you can opt for several fixes. Among all, the 6 best ones have been given here. These fixes will assist you in turning off your HP printer and then starting it again. Powering off your printer and power-cycling it, restarting the devices connected to it, and restarting the Print Spooler service are also some of the solutions you can try.
You can read more about them below.
Certain users came across the HP 79 service error while using the printer. To stop seeing this error, the users turned off their HP printers for 10 seconds. After this duration, they turned on their printers once again. Gladly, they did not come across this service error on their HP printers this time. We will suggest you as well to try this fix once. Here is how you can carry it out.
One of the ways of troubleshooting the 79 service error on HP printer includes turning off the power of your HP printer for at least 30 seconds. This is then followed by turning on the power and checking for the error. In case the service error is still found, you can choose to power cycle your printing device. Doing so should serve as a guaranteed solution for this error code on your printer. Let us also take a look at the step-wise directions for this fix. These have been mentioned below.
In case the HP printer error state is still visible, you can click here to see more solutions.
In this fix for service error 79 on HP printer, we will advise you to restart the devices. The devices which have been connected to your network need to be restarted, These devices will include your computer as well as router. Then you can connect these devices and print using your HP printer. The error should not get displayed now.
The HP printer 79 service error can be seen when the memory DIMM has been installed on your device. To stop seeing it, you can first turn off your device. Then you can remove the memory DIMM and install it again after a while. Now, you can start your HP printer and check for the error. If it still has not been resolved, then the further procedure to fix it can be found below.
The HP LaserJet error 79 should have been fixed by now. In case you can still see it, moving to the next section will be apt.
The 79 service error was being seen by certain users of HP printers. As per these users, there were some flaws in the software needed for HP printer. So, these users headed to the Control Panel on their Windows computer. Below Uninstall a Program, they removed the software for the printer and also removed the printer from the Print queues. When they started their computer, the software was installed again. Thus, easily troubleshooting the HP service error 79.
The detailed procedure for reinstalling the HP printer drivers has been shown as follows.
If this fix did not work for you, then the problem may be something else. You can check this HP printer troubleshooting guide to find a guaranteed fix for it.
Restarting the Print Spooler service has served as a helpful solution for doing away with the HP 79 service error. For restarting this service, you can launch the Task Manager of Windows. In the section of Services, you can pick Description. Using this option, you can select Print Spooler and restart it. Then you can print a test page via your HP printer to ensure that the service error 79 has been cleared.
The steps for this fix have been displayed here.
If the test page gets successfully printed, then you can be sure that the HP printer error 79 has been removed from your device.
The 79 service error in HP LaserJet Printers can erupt when a print job has been stuck. By removing the stuck job and clearing the print queue, the error should vanish. For carrying out these actions, you can open the Run window and go to Devices and Printers using it. You can go through the print jobs that are stuck and remove them. Doing so will also clear the print queue. Afterwards, you can opt for any other file or document for printing it.
“Windows” key + “R” key
An HP printer with updated firmware will ensure that problems like the error code 79 are kept at bay. To update it, you can follow 3 options. These options comprise the manual approach, the method to directly get the updates from your printer, and via the HP Smart App. Based on the requisites for these options, you can pick the most suitable one.
In this measure for the 79 service error, we’ll suggest you to manually update the firmware of your HP printer in case the need to do so is required. Installing the firmware updates is inclusive of a short procedure. As a part of it, you have to connect your printer to an Ethernet cable when the device is on. After this, you have to enter the Settings of the device where you will come across the option for updating the firmware.
To update the firmware directly from your HP printer, you will require the ePrint button. Once you’re sure that the button is available, you can opt for Setup. From here, you can get the necessary firmware updates. After they have been installed, the HP laser printer 79 service error can get resolved.
Caution: In case your HP device is inclusive of menus that are text-based, you can go to “Service”, “Setup” or “Settings”. After that, you can choose “Tools”, “Printer Maintenance” or “Preferences”. Followed by this, you can pick “Web Services”, “LaserJet Update” or “Printer Update”.
After starting it over, try to give a print command or use any other function. Make sure that the error code is not being generated now.
The HP Smart App is supported by certain printer models of the brand. The application lets you install the updates for the firmware within a few minutes. Thus, with all speed, it enables you to fix the error 79 as well. You can run the app and go to its settings. You can select the updates that are available and download them.
In case the HP service code 79 is being experienced while using a Windows 10 system along with it, you can run the Printer Troubleshooter. You can enter a command in Run for opening it. After that, you can click on Troubleshooting and navigate to the section titled Get up and Running. This will be accompanied by running the built-in tool for settling the error code.
Note: Based on the fix that is available in the recommendation, you will be provided with the directions. These have to be manually performed by you.
In case the HP printer error code 79 service error is occurring even now, the best bet will be to connect with HP Support. Any cause that is going unrecognized to fix the issue will be identified by the HP Support team. Gradually, the team will be able to implement the exact fix for getting rid of the error code.
Users of HP LaserJet Pro 400 Printer often encounter a service error on their device. To resolve the 79 service error on HP LaserJet Pro 400 Printer, cancelling the print jobs and then removing the device has been effective. Additionally, if you have this printer, then you can check its IP address and get the latest updates available.
To find more information about these fixes, you can read the sections presented as follows.
The 79 service error on HP LaserJet Pro 400 Printer can be settled by clearing all the print jobs and then removing your device. This can be done by opening the box named See What’s Printing. Here, you can find all the print jobs which have been assigned and to which accounts. Then you can remove them and further remove your HP printer by visiting the Devices and Printers section.
In case you need clear directions to do what we have described above, you can read here.
After this fix has been performed, you can use your HP printer. The HP LaserJet Pro 400 error 79 should stop emerging on your device now.
The owners of HP LaserJet Pro 400 Printer can face the HP 79 service error when the IP Address is not correct and the updates have not been installed. To check the IP Address of your HP printer, you can visit Network via the Control Panel. Here, you can check the IP address and see to it that you are connected to the home network. Thereafter, you can open the Settings via Home and download the latest updates.
The fixes provided in this blog for the error 79 will work on the following models of HP LaserJet Pro Printers:
HP LaserJet Pro 200 Printer | HP LaserJet Pro 400 Printer | HP LaserJet Pro 500 Printer |
HP LaserJet Pro 300 color MFP M375NW Printer | HP LaserJet MFP M277DW Printer | HP LaserJet Pro M402N Printer |
HP LaserJet Pro MFP M281FDW | HP Color LaserJet Pro MFP M277DW Printer | HP Color LaserJet CP5225 Printer |
HP Color LaserJet Pro MFP M477 |
On other printer models of HP too, you can use these measures to get rid of the error 79. Some of these models have been provided here.
HP M401 Printer | HP M401N Printer |
The service error 79 on HP printers needs to be fixed if you wish to continue using your device. To fix it without using any hard methods, we assisted you today. Here, we showed you the fixes that will help you in removing this error in simple ways. Also, the 79 service error on LaserJet Pro 400 HP Printer can emerge in certain situations. We taught you the fixes to throw away this error from this HP printer’s model.
If you are facing any problems with your device’s printhead, then this blog on HP printhead error should help you out. Let us know in what more ways we can help you. Our comment section is accessible at all times.
Following the aforementioned steps should resolve HP LaserJet Pro 400 service Error 79. In case you need help, Call Expert @ USA/Canada +1-866-496-0452 & UK +44 2896 002856
View Comments
I was able to repair a Color LaserJet 2605dn with this problem by replacing the logic board ("formmatter board") The part number is Q5966-60001. I was able to purchase the part which shipped from China for $26 USD on ebay. It appears that the memory and/or firmware on the old board was defective.
Purchase brand new printer, HP M570dn, open the box, connected, turned the power on, Error 79, did not print a single page.
the error only goes away when you disconnect the network cable from the company LAN. Peer networking works fine, USB printing works fine. Resetting the printer to default by holding the lower right corner of the display and turning the power on did the reset but not fix the issue, downloading new firmware via USB, have not fix the issue either
I updated my printer drivers and after the printer restart, the hp 79 service error is gone. I do not how it happened but its gone now and i am happy. Thanks
All my work has come to a halt because of this error message, 79 service error turn off then on. And after removing the printer from the computer, the printer is no longer detect the printer anymore. I need help.
None of the steps worked for my hp 79 service error. I took the printer to a local printer repair store and got it serviced. It is very expensive to repair hp printers, just as high as their ink price
It is not working for my hp 79 service error. I have even remove all the cables from the printer and pressed the power button for more than a minute but it is still the same. Stuck with the error
Hp is really doing a great job. They manufacture printer that is filled with errors (like 79 service error i have) which has no fix so that they can drain more money from us for fixing it. I paid a lot for this printer and their ink cartridges are very expensive and now i have to pay almost the half amount of what i paid for the printer to get it fix. Well played HP, never going to purchase any hp product from here on
It did not work for me. I have tried everything available on the internet for 79 service error and none of them provided anything that could solve this problem, this printer is old and has no warranty, so i got no support from the hp technical support. now i have to take it to a local printer shop to get it serviced.
The first step help out for my hp printer 79 service error but i tried a little different way. did it by removing all the other printers that are listed on my computer and switched off the router, the printer and my computer for more than 5 minutes and the error was gone
I still have the 79 service error on my HP printer. Did anyone else try any other steps that resolved this issue. Any help would be great
I have three hp laserjet pro 400 for my small business shop and this 79 service error always pops up after ink change. These printers are just about a year old and i just want to throw them away. Tired of HP products as well as the hp customer service. Connection failure or printer stops working after automatic updates, the problem list goes on and on. They are just good at making the crappy products. I am changing all my printers to epson, the two epson printers that i have in my office never gave me any problems and gives me no headache unlike HP.
Thank you for sharing the instructions. It worked after restarting all the devices but the 79 service error keeps coming back after few days. I have to restart everything back again when the error message pops back up. Is there something i am doing wrong with my printer or is this the hp printer fault?
I did a similar but performed the steps in a different way for my hp 79 service error as you have mentioned it could be due to a miscommunication due to the printer/network. i switched off my printer and the router and without switching on the router i turned on the printer first to see if the error code 79 service error remains or not. After that, i restarted my router and the error was gone.